INTRODUCTION This paper seeks to explain the concept of an agricultural commodity exchange and provides the reader with a practical understanding of the concept. The focus of the study is Ghana. The paper also seeks to highlight the conditions that will enable the Ghanaian economy operate under such a system. The paper’s main objective is to determine the technical feasibility of such a system in Ghana, given various constraints this economy faces.
ABSTRACT The purpose of the study was to examine how banks in Ghana use customer relationship management (CRM) as a strategic tool to achieve customer loyalty. Specifically, the study establishes the extent of practice of CRM in the banking industry, the relationship between CRM practices and customer loyalty, and the effect of CRM practices on customer loyalty. Furthermore, the study proffers possible solutions and recommendations in the implementation of CRM in the banking industry. A descr...
The study seeks to find out the implication of human resource development on the economic development of Umuna in Orlu Local Government Area in Imo State. With the use of survey design and random sampling of corporate workers, civil servants, private company workers and labor in general, questionnaire administration is used to acquire information and simple percentage for generalization. The study found out that development can be achieved through accessible health care and affordable educati...
EXECUTIVE SUMMARY China Europe International Business School (CEIBS) is one of the most renowned schools that offers a competitive Executive MBA program. It has been in existence since 1994 and has spread its knowledge both in China, Europe and now in Africa. Its campus in Africa was started in 2009 and is based in Ghana. CEIBS seeks to have an inclusive environment where all the business leaders from all walks of life will join and acquire the knowledge necessary to take their businesses to ...
ABSTRACT This study assessed indigenous knowledge in water resource management in the upper Tano River basin of Ghana. Despite the effort of formal water resource management institutions, human activities along the Tano river continued to put the Tano basin in danger hence the need to find other vital means to help in managing the basin.Respondents for the study were chiefs, elders, some selected community members in five riparian communities along the Tano River and the Tano basin secretaria...
Background Following the proliferating use and adoption of the Internet, e-commerce has established itself as a pervasive business phenomenon (Zhu & Thatcher, 2010). The changes that have emerged through e-commerce have dramatically impacted the traditional business environment, and improved both service and product offering delivery (Huang, Yoon & Benyoucef, 2012). A recent study conducted by Alexiou, Riddleston and Singleton found that e-commerce has gone on to impact global consumer behavi...
ABSTRACT The study examined the financial performance of GCB Bank Limited from 2006 to 2015 using financial ratios and indicators. Annual data from financial reports and statements were employed from Ghana stock exchange on the internet to compute all performance indicators and ratios. The major financial ratios that was used to assess GCB Bank for the period was profitability and efficiency ratios, portfolio quality ratios, liquidity ratios, capital adequacy ratio. The results showed that GC...
ABSTRACT The rapid growth of Accra and its associated increase in consumption have resulted in the generation of a large amount of solid waste, especially plastic waste. In fact, 300 metric tonnes of plastic waste is generated in Accra daily. However, only 5% of this waste is recycled. As a result, the Accra Metropolitan Assembly (AMA) is confronted with the problem of managing this waste as dumping, burning and the use of landfills are methods that are not environmentally sustainable. The go...
ABSTRACT The real estate industry is lucrative industry as the developing economy continue to boom. It has being likened to the rise and fall of most economies. In Ghana, the industry is a relatively young one, and has shown signs of growth and expansion. It is a capital intensive industry, where availability of finance is crucial in determining the viability of any development. In valuing real estate developments, focus is placed on four main factors, that is: location, structural quality, u...
EXECUTIVE SUMMARY This capstone project sought to provide the client with an in depth understanding of the delivery space of Ghana, the various interactions between the businesses in this space, individuals and the major players in the delivery space I.e. logistic and delivery service personnel. It achieved this by conducting interviews and through the administration of surveys to the general public through platforms like WhatsApp and Twitter and Facebook. It did not however include an evalua...
Abstract The Police Service is an institution which is long over due for rebranding and should be transformed to restore a better public image; this is as a result of the negative reports that have been highlighted in relation to the service. This study assesses the operations of the Ghana Police Service using Cantonments Police Station as a case study. From the study it was concluded that very few Police Officers had educated themselves to the tertiary level leaving majority of them at the M...
ABSTRACT Just-in-Time, a system of production that calls for the elimination of inventory has taken many parts of the world by storm. Many producers and even suppliers are engaging the statutes of this new production system and are seen to be clearly reaping the benefits associated with it. Ghanaian firms seem to be tarrying with respect to the use of this system thus this paper seeks to discover how beneficial this system of production will be to producers in Ghana and how feasibly its imple...
ABSTRACT Several government policies have been implemented in the quest to enhancing educational access in Ghana. A recent one is the free SHS system that was introduced in 2017. The goal of the free SHS system is to reduce poverty by eliminating household need to pay fees for senior high education, especially for the poor who it had been shown are not accessing education because of the costs. This paper investigated whether the free SHS system will reduce poverty in Ghana. Using 2017 cross-s...
Abstract This study was conducted to understand the relationship between workspace design and service quality and to find out whether the delivery of good quality service is affected by the design of a workspace. This was done by studying four salons; Angels Beauty Salon, Lily’s Salon and Beauty Bank. The theoretical framework used in this study was adopted from Bitner’s work, “A framework for Understanding Environment – User Relationships in Service Organisations,” (1992). Through ...
ABSTRACT In this present age where economic growth in not enough to sustain a country and its inhabitants. There is the need to establish strategies that spur its economy into development, and impact its inhabitants positively in the process. The study relates state-directed capitalism to economic development, while taking lessons from East Asian Tiger countries (South Korea, Taiwan, Singapore and Hong Kong), and taking into consideration Ghana’s context and areas where state direction is n...