Social & Management Sciences

Research Papers/Topics in Social & Management Sciences

Effect of Queuing Model on Service Delivery in Total Filling Station Keffi, Nasarawa State, Nigeria.

Abstract:Waiting lines are common phenomenon in our daily life especially in the organization that provides services for profit making. The paper shows that to ensure quality service delivery a good and unique queuing system is necessary in the filling stations which ensure a good flow of customers at the service points. The main objective of this study is to determine whether the application of queuing model shortens the waiting times of customers in Total Filling Station, Keffi. T...

Impact of Automated Teller Machine (ATM) usage on Service Delivery in First Bank Jos Branch, Plateau State, Nigeria.

Abstract:The Automated Teller Machine(ATM) is expected to provide quality services to the customers at the time that the serviceis seriously needed but this is often not achieved in practice because the proportion of customers needing the services on a daily basis continues to increase and the available capacity to meet the challenges is grossly inadequate.The main objective of this study is to determine the effectiveness of ATM usage on customers’ satisfaction.Data was collecte...

An Empirical Assessment of Loanable Funds Market in Nigeria (2001 – 2015)

Abstract: This paper investigates the impact of loanable funds market on economic growth in Nigeria. Data from 2001 – 2015 were used. This was obtained from CBN bulletin and Bureau of Statistics. The analysis was done using multiple regressions. The growth in line with a priori expectation. The study also affirms a positive relationship between interest rate and economic growth. The coefficient of determination R2 is 95.7% while the Durbin Watson statistic of 2.25 shows minima...

EFFECT OF MANAGEMENT INFORMATION SYSTEM AND FINANCIAL PERFORMANCE IN SELECTED COMPANIES IN RIVER STATE

                                              ABSTRACTThe study focuses on the Effect of Management information system and Financial performance of selected companies in river state. The role of Management information system (MIS) in business environment has evolved over time to become an integral part of its business operations in Nigeria. The use of information systems (ISs) ha...

Effect of Working Capital Management on the profitability of SMEs in Nigeria.

ABSTRACT The need for effective working capital management within Small and Medium Enterprises (SMEs) remain pivotal to profitability of Small and Medium Enterprises (SMEs) in Lagos State. Most SMEs do not care about their working capital position, while only little have regard for their working capital position and most do not even have standard credit policy. In consonance with these, this study examined the effect of working capital management on the profitability of Small and...

The influence of personality, emotional intelligence and marital satisfaction on domestic violence among couples

This study investigated influence of personality, emotional intelligence and marital satisfaction on domestic violence among couples. It adopted expost facto design. The independent variables are Personality, emotional intelligence and marital satisfaction while dependent variable is domestic violence. The study was conducted in Ibadan North local government. Purposive sampling technique was used to sample 259 participants consisting of 112 males and 138 females who responded to quest...

INTEGRATION OF GENDER IN PEACE: AN ANALYSIS OF THE RELATIONSHIP BETWEEN GENDER EQUALITY, PEACE AND DEVELOPMENT

ABSTRACTNigeria in its quest to end many of its conflict situations and bring about some form of peace has often neglected to put to effective use more than half of its population, the women, there by wasting valuable resources. Signatory to a lot of international agreements in support of promoting gender equality in all areas including peace and formal peace processes, Nigeria has not been able to fully translate promises to practice due to already existing gender inequalities deep in its in...

Nigeria And South Africa: A Study Of Unequal Investment Relations

Abstract: With advancement in Nigeria-South Africa relations, unequal investment became more apparent. South African businesses abound in Nigeria with Shoprite, MTN, Stambic IBTC Bank, Multichoice (DSTV), etcetera featuring prominently. Nigerian companies in South Africa are not dominant in any sector or have any noticeable spread in the economy. This study investigated the nature of Nigeria-South Africa unequal investment relations and factors that hinder Nigeria’s efforts to balance them....

Nigerian foreign policy review under military regime case study of Babangida's regime

 Nigeria’s foreign policy under General Ibrahim Babangida was one in which Nigeria played active role in the crises in West African sub-region especially Liberia and Sierra-Leone.  Nigeria’s involvement in the internal affairs of other countries got rekindled in 1988.  First was to settle the border conflict between Burkina Faso and Mali.  In this instance, Nigeria brokered a peace agreement acceptable to both sides but which was frustrated by France using Code d’ivo...

UN peace and security challenge

Abstract Subsequent to the dissolution of the Soviet Union on 26 December 1991, the cold war era were terminated. This ushered the world into the post-cold war era. The post-cold cold war era saw the period of rapid advancement in science and technology. New security challenges began to emerge. Despite the United Nations changing strategy to meet up with the new peace and security challenges, achieving international peace and security is still not child’s play since after the ...

A STUDY OF NIGERIA FOREIGN POLICY UNDER PEOPLE DEMOCRATIC PARTY ADMINISTRATION, 1999-2007

           ABSTRACTFollowing  return  to  the  democratic  rule  in  the  nation  back  into  the international system with intensity of his foreign trips and commitments, the country was  reconnected to the outside world through shuttle diplomacy which paved way for FDI flow into the country. In other to tackle the perennial problems in the country after years of international isolation, apart f...

The Influence of e=Ethical Leadership Behavior, Leader-Member e=Exchange on e=Employee Job Involvement and Organizational Commitment

ABSTRACT This present study aims to examine the influence of ethical leadership behavior, leader-member exchange on employee job involvement and organizational commitment. A total of 250 participants from private owned organizations in Lagos state where use in the study, and 250 questionnaires were collected after the completion.  Data were collected using Ethical Leadership Scale (Brown Trevino, & Harrison, 2005), LMX-multidimensional scale (Liden & Maslyn, 1998), Job Involvement Q...

Remuneration and job satisfaction among Lagos state government teachers

ABSTRACT This present study investigated remuneration and job satisfaction among Lagos state government teachers. A total of 100secondary school teachers in both government and private schools (Alimosho Junior and Senior Grammar School, Eminent Comprehensive College, Dansol High School, Bachel International College, Abesan High School and Community Secondary School) Iyana Ipaja, Lagos state were used in the study, therefore a total 100 questionnaires were collected after the complet...

The Influence of Performance Appraisal on Employee Motivation and Productivity

ABSTRACT The aim of this study was to examined the influence of performance appraisal on employee motivation and productivity in the Nigerian Ports Authority (NPA) Apapa, Lagos. The study was carried out in Nigerian Ports Authority, Apapa, Lagos State. A total of 150 questionnaires were distributed and gotten back after completion. Data were collected using Employee Productivity Scale, (EPS) (Chen and Tjosvold, 2008), Performance Apprasal Scale (PAS) (Pearce and Porter, 1986) and The ...


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