ABSTRACT As of December 2017, the Kenyan banking sector registered a decline in performance with the subdued economic activities. The industry reported a decrease in profit after tax by 9.6 % during the year 2017. A decline in asset quality was reported, with the NPLs ratio increasing to 12.3 % in December 2017 from 9.3 % in December 2016. The general aim was to establish how financial performance of selected Kenya commercial banks is affected by shariah-compliant banking. The research was g...
ABSTRACT Many people in developing countries have been given access to formal financial services through microfinance programs. Nevertheless, millions of potential clients still remain un-served and the demand for financial services far exceeds the currently available supply. Given significant capital constraints, expansion of microfinance programs remains a formidable challenge facing the microfinance industry. Moreover, it is observed that microfinance organizations have had various degree...
ABSTRACT An analysis of academic performance in reports at Kenya Certificate of Secondary Education (KCSE) has often indicated that performance in single sex secondary schools tends to be better than in mixed secondary schools .. This study investigated the environmental factors in coeducation at public secondary schools that affect leamers' performance. The environmental factors include gender ascribed roles that inhibited learners' achievements. The study also assessed the effects of coedu...
Abstract Globally, Kenya included as per 1999 statistics a mere fifteen per cent of the population had access to retirement income support. A situation worsened by government’s reluctance to fund social security obligations and by poor societal relations where the elderly are abandoned. In Kenya, the pension sector related policies have been in favour of formal sector employment; minority with 15% while overlooking the informal sector with 70% of labour force. This situation has caused sta...
ABSTRACT Total quality management (TQM) has been proposed to improve business performance and received considerable attention in recent researches .Despite the recent research efforts on effects on total quality management, little work has been done on effects of total quality management implementation in performance of microfinance institutions in Kenya, particularly K-rep Development Agency(KDA). This study sought to establish effects of total quality management implementation in performan...
Savings and Credit Co-operatives commonly referred to as Saccos are a form of Credit Union bodies which in turn is a form of major part of the cooperative movement. They are basically member-owned, not-for-profit financial cooperatives that provide savings, credit and other financial services to their members. They pool their members’ savings deposits and shares to finance their own loan portfolios rather than rely on outside capital. Members then benefit from higher returns on savings...
In a bid to remain relevant and sustain customer growth, Kenyan banks are increasingly looking to introduce new and innovative products and service channels to leverage on emerging technologies. The introduction of these new products and channels is often done through IT project teams comprising of bank and non-bank employees especially when the new technology is bought from external parties. Whereas it would be expected that projects run for or by banks would be smooth and ultimately d...
ABSTRACT Kenya vision 2030 is a development vehicle that requires every Kenyan on board. For women to contribute effectively to the realization of vision 2030, the millennium development goals (MDGs) sought to improve the lives of people living in the global by reducing poverty and hunger, as well as improving access to health, education, water and sanitation. The purpose of this study is to assess the need for strategic planning in women groups and how to help women in contributing towards ...
ABSTRACT Workforce diversity can be an important instrument for firms to not only enhance their organizational performance but to be able to attain a competitive edge against its business rivals in the business market and attain sustainability. There was little research conducted to provide knowledge on if and how workforce diversity enhances KTDA’s organizational performance so that appropriate policies can be conceived to promote workforce diversity if it indeed boosts its organizational...
Abstract The objective of this study is to examine the challenges affecting Information Technology Projects in Public Sector, with Kenya Revenue Authority as a Case Study. A lot of changes have occurred in organisational and functional processes calling for these changes to be managed. These changes have led to organisations adopting Information and Communications Technology (ICT) and implementation of systems such as Integrated Tax Management System (ITMS) which seeks to enhance service de...
ABSTRACT Employee job satisfaction has been cited as a key factor towards addressing the issue of productivity in organizations. The purpose of the study was to investigate the effects of job design on employee job satisfaction in Kenya Bureau of Standards. The more specific objectives of the study were to find out how employee relationship with supervisors affects employee job satisfaction, to determine the effect of the job conditions on employee job satisfaction, to establish the extent t...
ABSTRACT In a globalized world, organizations today operate in complicated environments and under increasing competition. In order to respond to needs of the changing environments, organizational learning has been postulated as an anchor to increased organizational performance and competitive edge. Effective learning has to be integrated within the organization. This study investigated the effect of organizational learning on performance of small and medium technology enterprise in Nairobi, ...
ABSTRACT Capacity development is a fundamental part of the mandates of many international organizations. Much of their work aims to strengthen national capacities through training, technical advice, exchange of experiences, research, and policy advice. Yet there is considerable dissatisfaction within the international community regarding the impact of many such interventions. The activities have usually strengthened the skills of individuals, but have not always succeeded in improving the ef...
ABSTRACT Although the financial system is a vital component of the socio-economic development of any nation, most Kenyans lack access to formal financial credit services. This arises due to the cause of putting up bank branches in the rural areas is deemed not economically viable. Most banks have partnered with Mobile Network Operators to help mitigate this problem by introducing the use of Mobile banking (M-banking) technology in accessing vital banking services such as financial credit. Ho...
ABSTRACT Financial inclusion continues to be a major issue of concern in the developing countries because of high numbers of persons without access to formal and regulated banking services. The government Vision 2030 objective on budgetary administrations was to make a lively and internationally satisfactory monetary area that would advance elevated amounts of funds and financing for the nation's venture needs. The purpose of this study was to investigate the role of mobile transfer of funds...