There has been unprecedented competition in the financial sector particularly amongst commercial banks. This trend has persuaded banks to be more innovative in order to remain relevant in the sector. One of the key innovations is the introduction of agency banking in the industry. Since the inception of the same in 2010, it has not been clear the extent to which agency banking has influenced financial services accessibility. The study examined the implication of agency banking on financi...
The purpose of this study was to investigate the effect of school culture on leading strategic change in public secondary schools especially in Nakuru Sub-County. The specific objectives were to examine the effect of goal orientation, find out the effect of team orientation, assess the effect of customer orientation, and evaluate the effect of cultural strength on leading strategic change in public secondary schools in Nakuru Sub County. Descriptive survey method was used, targeting six ...
ABSTRACT It is generally perceived that there is diversity in the workforce of any endeavor, be it business, government, or common society. This study therefore tries to discover the impact of workforce diversity on organizational performance in cross river state in Nigeria for the study. We utilized the Blau's1977 list of heterogeneity to gauge the diversity record. While resource development for the year 2008 and 2009, utilizing 2007 and 2008 as base year was utilized to gauge the developm...
Since the 1990s, poverty reduction has taken priority at both national and international development levels. Within this framework, various initiatives have been taken. Microfinance has caught the attention of many Aid donors, Non-Governmental Organizations and Governments as an effective tool for poverty reduction. The successful use of microfinance is considered as victory for the poor to escape the poverty traps. In the Kenyan context, this same initiative and hope has been adopted. T...
Since independence, Kenya’s banking sector has continued to grow particularly in regard to inclusiveness, efficiency, and stability. However, in the recent past, the sector has witnessed a number of challenges manifesting in some commercial banks posting losses while others collapsing. Organizational alignment as an important factor can explain to a great extent the growth and survival or failure of the organizations in a competitive environment like the banking sector. The present stu...
Internal control plays an important role in preventing and detecting fraud and protecting the organization's resources, both physical and intangible but fraud is still reported. At the organizational level, internal control objectives relate to the reliability of financial reporting, timely feedback on the achievement of operational or strategic goals, and compliance with laws and regulations. Internal control systems provide guidance for management regarding its evaluation and assessmen...
The study analyzed the relationship of WCM on financial performance, taking the case of Firms in the Commercial and Services Segment of NSE, Kenya. Specifically, the study analyzed the effect of accounts receivable, accounts payable, stock conversion period, cash conversion cycle on Return on Asset as measures of financial performance of commercial and services segment listed in Nairobi Securities Exchange, Kenya. The study adopted the following theories to explain the effect of working ...
Water is an important natural resource, indispensable for life and also the backbone of growth and prosperity for mankind. Kenya is a water scarce country with renewable fresh water per capita at 647m3 against the United Nations recommended minimum of 1,000m 3 . Despite the efforts made by the Government of Kenya, Unaccounted-for-Water (UFW) is still high, currently standing at 49%. The overall objective for this study was to assess the strategies for reducing UFW in water supply syst...
World initiatives in education such as Education for All (EFA) and the Millennium Development Goals (MDGs) have seen many governments make access to education central to their national development strategies mainly by reducing education costs. This has seen many governments invest heavily in education with Kenya allocating a third of her annual budget to education. However, despite this kind of investment, there is little empirical evidence to show that learners are benefitting commensur...
Despite the awareness of the benefits of counselling supervision such as reducing counsellor’s burnout, enhancing professional development, increasing competence, and efficiency in counselling, the forces that steer counselors into seeking and adopting counselling supervision have not been largely explored. Failure or reluctance to seek counselling supervision may be caused by many factors, some of which could be individual and institutional factors among others. Consequently, the stud...
A Sacco society is defined as a user-owed, user-controlled business that distributes benefits based on patronage. Direct government regulation of Saccos came about through legislation enacted by the Kenyan parliament, the Sacco Act of 2008. The regulations were necessitated by the need to give proper structures and prudential standards to Saccos especially those involved in deposit taking activities referred to as FOSAs and after the pyramid scheme saga. The FOSAs carry out banking business w...
Working capital management entails the relationship between a firm's current assets and its current liabilities and it plays an integral role in financial decision making. It involves the management of the most liquid resources of the firm which includes cash and cash equivalents, Inventories and trade and other receivables. Majority of firms do not maintain the correct mix of working capital and this has been a major hinder to their overall profitability. The main goal of working capital man...
The ambulance services industry in the country is very competitive, and most of the companies in the industry are facing service delivery challenges. This study analyzed the association between relationship marketing and sustainable competitive advantage in AMREF Flying Doctors, Nairobi. The specific objectives of the study included; determining the effect of use of technology on attaining sustainable competitive advantage, establishing the effect of customer retention on achieving sustainabl...
Many SMEs in the clothing industry in Kenya have faced severe competition, so they have adopted ICT to increase their productivities, as most of them indicated. This study investigated the factors influencing ICT adoption among clothing SMEs in Nairobi County (Kenya) with a view of developing a new framework that would accelerate the rate of adoption. The research adopted a descriptive research design. A sample size of 100 Clothing SMEs was drawn from the entire population of 444 firms. ...
Contribution of financial resources to value delivery in secondary schools has not been clearly established. Opinion on the formers’ importance is divided. The problem addressed by this research was to find out whether factors like financial leakage, governance, accounting and audit controls, can be used to establish the link between resources and value delivery. The population of the study comprised of all the 336 registered secondary schools in Nakuru County of which 33 were randomly...