Social & Management Sciences

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Social & Management Sciences Research Papers/Topics

Service Quality Delivery And Customer Satisfaction: Perception Of Customers Of Lower Pra Rural Bank

ABSTRACT The banking system has seen various degrees of innovations in recent times. These have been as result of new technologies, economic uncertainties, fierce competition, more demanding customers and the changing climate which lead to an unprecedented set of challenges. Increased product varieties, diffusion and competition couple with highly enlightened consumers require that bank marketers solicit views on how their units meet customer satisfaction. The study examined service delivery ...

Work-Life Balance And Employee Exit Intentions: Evidence From Three Selected Commercial Banks In The Wa Municipality

ABSTRACT In this modern, dynamic and complex business environment, organisations including commercial banks are under immense pressure to acclimatise to changes, opportunities and challenges in bid to compete and survive. This therefore puts pressure on staff to meet target. In this regard, staff may either have to concentrate more on their job to meet the demanding target at the neglect of their family and vice versa. It is in this regard that the current study seeks to examine the effect of...

Export Diversification And Economic Growth In Sub-Saharan Africa

ABSTRACT Most economies in Sub–Saharan Africa (SSA) have been associated with low and volatile growth performance over the years. Export diversification is identified in the literature as growth–inducing. However, the assessment of the effect of export diversification on economic growth has not received much attention in Sub–Saharan Africa. The study provides evidence on the relationship between export diversification and economic growth using panel data of forty–two (42) Sub–Saha...

Food Safety In Selected Senior High Schools In The Ho Municipality, Volta Region

ABSTRACT In the school catering setting, food handlers particularly those in boarding senior high schools are considered the most sensitive group responsible for all forms of contamination resulting in various forms of food-borne illnesses. The purpose of the study was to assess food safety in selected Senior High Schools in the Ho Municipality. Questionnaire and observation checklist were used to gather data on the food safety knowledge and practices of 97 food handlers recruited from boardi...

Determinants Of Loan Default In Ut Bank

ABSTRACT Banks play very significant task in the fiscal life of every country. A strong and stable financial system, underpinned by sound macroeconomic management and prudential regulation, is an essential ingredient for sustained growth. A bank is a financial intermediary that accepts deposits and channels those deposits into lending activities, either directly or through capital markets. The main objective of this study is to identify the determinants of loan default using UT Bank as a case...

The Role Of Religious Bodies In The Peace Building Process Of The Intra-Islamic Conflicts In Wa

ABSTRACT This study examines the role of religious bodies in the peace building process of the intra-Islamic conflicts in Wa. The objective was to find out generally, the main causes of the intra-Islamic conflicts in Wa and how religious bodies play a role in the peace building processes. A sample size of 100 respondents from predominantly Muslim settlements in Wa were contacted. Some Muslim leaders and scholars were also interviewed for their views and opinions. Questionnaires were given to ...

The Impact Of Financial Inclusion On Poverty Reduction in Some Selected Sub-Saharan Africa Countries

ABSTRACT This study set out to examine the impact of financial inclusion in poverty reduction in SubSaharan Africa. Using a representative sample of 40 countries from the region covering a period from 2010 to 2014, the study examines the level of financial inclusion among the countries in the region. Sarma’s (2008) approach was used in computing the index of financial inclusion for the 40 countries in the study. The study also examines the factors that determine financial inclusion in Sub...

The Impart of Money Polices on Interest Rate Pass- Through Among Commercial Banks in Ghana

ABSTRACT The study explored the impact of monetary policy rate on interest rate pass-through in Ghana using the Autoregressive Distributed Lagged Model (ARDL) for the period 2003 to 2018. To achieve these objectives, time series data was obtained from Bank of Ghana’s database and analysed using the ARDL estimation techniques. A significant long run cointegrating relationship was found between MPR and wholesale market rate (WMR) as well as deposit rate. Also, IRPT between MPR and WMRs, as w...

Leadership Style And Student Performance: Evidence From Fosu College Of Education, Ghana

ABSTRACT Leadership styles have been recognised to have immense impact on the performance and growth of subordinates including employees, students and invariably organisational performances. However, in Ghana, students’ academic performances have been declining and unclear leadership styles have been found to be a major contributor. It was, therefore, relevant to examine the effect of leadership styles on student performance in Ghana focusing on Foso College of Education. The study specific...

Comparison Of Technical Efficiency Between Foreign-Owned And Domestic-Owned Pharmaceutical Manufacturing Firms In Ghana

ABSTRACT This study compares technical efficiency levels of foreign-owned firms with that of domestic-owned firms using 2009 survey data of pharmaceutical manufacturing firms in Ghana. Thus, the study attempts to find out whether or not; (a) foreign-owned firms are more technically efficient than domestic-owned firms, (b) the technical efficiency of foreign-owned firms and that of domestic-owned firms are influenced by the same firm-specific characteristic (socio-economic) factors and (c) out...

Examining Tax Compliance Of Small And Medium-Sized Enterprises In The Tamale Metropolis

ABSTRACT This study examines compliance with tax laws by small and medium-sized enterprises (SMEs) in Tamale Metropolis. It is fixated on tax knowledge, factors of tax compliance; the measures tax authorities adopt to encourage tax compliance and the relationship between components of tax knowledge and tax compliance. In an attempt to fill a gap in research regarding tax compliance of SMEs in the Tamale Metropolis, the study adopted the descriptive survey and cross-sectional study design. Str...

Public Perceptions Of The Performance Of Vocational And Technical Graduates In Selected Institutions In Cape Coast Metropolis

ABSTRACT This study set out to comprehend some of the “factors that affect the effective utilization of Votec education in the service of local economic development in the Cape Coast metropolis. It has also been undertaken to unearth the public perception on the performances of vocational and technical graduates in the world of work, with special reference to some selected institutions and industries in the metropolis. The study utilized survey methodology with data collection from a sample...

An Examination Of Training Needs Assessment Of Academic Staff Of Bolgatanga Polytechnic

ABSTRACT The purpose of this study was to examine the training needs of academic staff of Bolgatanga Polytechnic. The general objective of this study is to determine the training needs of academic staff of Bolgatanga Polytechnic. In furtherance of the general objective, the study sought specifically to examine training policies are adopted by Bolgatanga Polytechnic for its academic staff, identify training needs of academic staff for current and future job assignments, explore methods employe...

Cost Of Basic Education And Its Implications On Human Resource Development

ABSTRACT This study researches into the effect of cost of basic education on human resource development in the Teshie Township. Specifically, the study sought to examine the relevance of basic education to human resource development, what motivates parents to send their children to school, the effect of cost of basic education on access to basic education and implication of cost of basic education on human resource development. Data for the study was collected from eighty nine (89) parents/gu...

The Influence Of Constructional Factors On The Serviceability And Discard Of Custom-Made Clothing Among Female Students In The University Of Cape Coast

ABSTRACT This study examined the influence that constructional factors have on the serviceability and discard on custom-made clothing. Specifically, the study investigated the relationship between seaming, fit, fastening, underlining factors and serviceability of custom-made clothing among female students in the University of Cape Coast. It also examined the association between clothing serviceability and discard of customized garments. A quantitative descriptive survey design was employed an...


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