ABSTRACT Traditionally, the primary focus and objective of most organisations were skewed towards serving and satisfying its external customers. However, in today’s turbulent, competitive and dynamic business environment, organizations are gradually appreciating that human resources are the conduit through which external customers could be satisfied, hence the need to satisfy employees first. Consequently, internal marketing has become a growing concept in organizations. The primary purpose...
ABSTRACT Central governments recognize the key role played by local governments in the developmental agenda of these local areas, especially the effort at generating sufficient revenue locally to fund their own projects and programs. Local governance requires that stakeholders are involved in the planning and implementation of policies geared towards reducing and subsequently, eliminating poverty and improving upon the living standards of the residents. In lieu of the aforementioned, t...
ABSTRACT The purpose of this study was to examine the effectiveness of the internal audit in the MMDAs in the Ashanti Region. The motivation of the study was derived from the fact that, there has been an increased interest in the internal audit function in the MMDAs to enhance corporate governance. The data were collected through the use of questionnaire after the census sample had been employed. The study design was a quantitative survey. The study revealed that there is professional profici...
ABSTRACT Manufacturing companies employ electricity as a key resource input in their production mix. This has generally led to a situation where manufacturing companies subsist heavily on electricity for survival and continuity in business. Against this backdrop, the objective of this study was to examine the effect of power generation on the performance of manufacturing companies listed on the Ghana Stock Exchange. A sample of seven firms was selected for the study using convenience sampling...
ABSTRACT This study examined the influence of non-economic factors such as socioeconomic factors and psychological components which have the tendency of influencing tax compliance. The study was based on the Fisher tax compliance model. A partial modification of the model was done by incorporating an important tax compliance determinant – “Tax Knowledge”. The effect of perceived tax fairness, tax knowledge, and tax complexity in tax compliance decisions among a sample of 350 self-employ...
ABSTRACT Access to quality healthcare is fundamental to economic progression as healthy populations live longer, are more productive, and save more. The National Health Insurance Scheme (NHIS) was established by the Government of Ghana in 2003 through an Act of Parliament to provide accessible and quality Healthcare services to residents of Ghana. It replaced the Cash and Carry system which took a toll on healthcare delivery in the country. The scheme has however been facing claims management...
ABSTRACT The study measured the impact of rewards and compensation on employees’ performance within the Ghana Education Service. Specifically, the objectives of the study were to identify the rewards and compensation practices implemented within the Ghana Education Service, to assess the impact of intrinsic rewards on employees’ performance and finally to investigate the impact of extrinsic rewards on employees’ performance. This study was positioned within the positivism worldvie...
ABSTRACT The study examined the growth impact of government consumption, interest and transfer payments in Ghana. A quarterly time series data from 1984 to 2015 was utilised. The maximum likelihood estimation (MLE) technique was employed, and cointegration among the variables was established within the framework of autoregressive distributed lag (ARDL). A Pair-wise Granger-causality test was adopted to explore the direction of causality between government expenditure components (consumption, ...
ABSTRACT The purpose of the study was to investigate the management of work place - related stress: the case of the Division of Human Resource Management Unit of UEW, Winneba. A sample of forty-five (45) participants was chosen for the study through simple random technique and purposive sampling techniques. Among others, it was found that: staff of the Human Resource Division of the University of Education, Winneba experience stress as a result of doing so many things within a limit...
ABSTRACT The study was conducted with the broad objective of finding out the relationship between employee’s health and safety and performance using Kintampo-North Municipal Hospital as study area. Relevant literature on health and safety were reviewed. Questionnaire was the main tool for data collection. Data was analysed using descriptive statistics. Proportions were used to summarise variables that were categorical in nature. The dependent variable in this study was binary in nature, the...
ABSTRACT The purpose of this study was to evaluate the relationship between recruitment and selection process on level of work performance at Ghana Revenue Authority (GRA). There was the need to conduct this study because not much empirically documented works on effectiveness of recruitment and selection process have been done. The researcher considered 120 staff as sample from the three divisions in Ghana Revenue Authority. The sampling design adopted for the study was constant strati...
ABSTRACT The study examined the effects of poverty on maternal and child health in the Tamale Metropolis with regard to access to information and quality service provision and utilization. Six research questions were formulated to guide the direction of the study. The study was a descriptive one and involved 320 health service recipients and 80 health service providers who were selected through the stratified and purposive sampling techniques respectively The study found that poverty in the T...
ABSTRACT The purpose of the study was to assess human resource planning on organisational behaviour and performance, using the Ghana Education Service as case study. The researcher used descriptive research design for the study. The objectives of the study were to establish the relationship between human resource planning and organisational performance, to identify the strategies use to improve human resource planning and to assess the challenges faced by an organisation in human resour...
ABSTRACT Over the past decade, there have been various efforts by the Central as well as Local governments in Ghana to ensure that effective systems are in place to manage waste generated in the country. Despite these efforts, waste management in the country still leaves a lot to be desired. The case of Mankessim Township in the Mfantseman Municipal Assembly is not different. This therefore raises questions about effectiveness of these efforts, requiring an assessment of current municipal sol...
ABSTRACT Small and Medium-sized Enterprises constitute the majority of business ventures and significantly contribute to the employment and economic liberation of both developed and developing economies. Notwithstanding the huge contribution of SMEs to countries' economic development, they are faced with challenges of high tax rates, unfavourable tax policies that tend to affect their profits adversely and high tax compliance costs that accompany the filing of tax returns to revenue authorit...