ABSTRACT The study was aimed at examining the perceived effects of privatization on service delivery in Lira Municipality. The objectives of the study were; to establish the effects of privatization on service delivery in Lira Municipality, to identify the challenges faced by privatization on service delivery and to assess the solution to the challenges facing decentralization on service delivery in Lira Municipality. The researcher used an explanatory type of research where the major aim w...
This study examines the effect of inventory management on organizations performance in Mukono Town Council. The study was guided by three objectives which included establishing the impact of inventory management on organizations performance, finding out the challenges involved in inventory management on organizations performance and suggesting ways of minimizing challenges involved in inventory management on organizations performance. The covered Mukono Town Council. A cross section survey de...
This study was based on internal audit and financial performance in local Government: a case study of Nagongera Town Council. It focused on critically establishing the relationship between internal audit and financial performance in local Government, with the following objectives. (i)To establish the relationship internal audit and revenue performance.(ii)To assess the relationship between internal audit and tax performance.(iii)To examine the relationship between internal audit and quality o...
Tax Evasion is one of the major problems that Tax Administrations face the world over. This is however more pronounced in Developing countries. Tax Evasion is defined in this paper as the act of illegally paying less taxes (or not paying at all) than the amount legally required by the tax law. This is in contrast · to Tax Avoidance which contains some elements of legality as it is defined as the reduction of tax liability by practices that take fuil advantage of the loop holes in the tax law...
The study focused on Agriculture and economic growth in Somalia (1991-2011) Its objectives were; to establish the trend of Agriculture in Somalia (1999-2011, to establish the trend of Economic growth of Somalia (1999-2011), to investigate the effect Agriculture on Economic growth in Somalia (1999-2011). The hypothesis of the study was there is no significant relationship between Agriculture and economic growth in Somalia time series analysis such as Correlation analysis, regression analysis m...
In the past record keeping systems among financial institutions (commercial banks) mainly focused on finance function such as budgeting and forecasting. (Miller, 1992). However, with innovation of modern technology, it involves a range of information about human resource data, credit performance of clients, credit history especially with aid of CRBS (credit reference bureau standards), financial institutions among others (according to GAP 2002). Prior to the information 20 century, commercial...
The research was can-ied out with the main objective of finding out the impact of ATMs on customer satisfaction in Crane Bank Uganda. This study focused don four research questions. 1. To find out the impact of ATMs on Customer Satisfaction 2. To find out the relationship between ATMs and customer satisfaction. 3. To find out the challenges faced by the banks when installing the ATMs 4. To find out how the challenges can be handled. Data was collected using self-administered questionnaires to...
This report carries the information collected by the researcher during her research. The study was to assess the impact of computerized accounting on customer service delivery a case of Hima Cement Ltd. Hima cement was selected to form the basis of the research study. The main objective was to investigate the effects of computerized accounting on customer service delivery in business organization especially Hima Cement. The methodology used by the researcher included analytical research desig...
The general objective of the study was to establish the effects of labor turnover on the organizational performance. Labor turn over was characterized by wage reasons, employee lob expectations and working conditions. Organizational performance on the other hand is the ability to satisfy the clients with quality service, efficient financial control in carrying out his/her duties. The study was guided by the following objectives; (I) To examine the effect of employee compensation on performanc...
In 2008-2009 much of the industrial world entered into a recession, the late 2000s recession, sparked by a '1r.:::1cia1 crisis that had its origins in the reckless lending practices involving the origination and distribution of mortgage rl~bt in the United St>!es. Sub-prime loans in 2007 exvosed other risky loans and over-inflated asset prices. With the losses mounting, panic developed in inter-bank lending. Precarious financial situation was made difficult by a sharp increase in oiJ and food...
Organizations are established with a corporate objective of maximizing profit and customer satisfaction, any divergence from that objective could render the firm unable to meet its obligations. This study was carried out to describe computerized accounting systems and assess their effects on profitability and performance of Cosmos forex Bureau. The researcher used both qualitative and quantitative research designs so as to concentrate on the study variables. Both primary and secondary data we...
This study is intended to analyze the effectiveness of competitive bidding and service dc/we!:), in pub/ic procurement in Uganda Blood Bank Nakasero. The study was majorly based on Iwo spec i/ic objectives that is to say: evaluating the influence of competitive bidding on service delivery in Uganda blood bank Nakasero and the second objective was to assess the influence of restrictive bidding on service deliveiy in Uganda blood bank Nakasero. The research was conducted in within Uganda blood ...
The study was about the relationship between taxes and incomes of petroleum companies and the case study was Caltex Oil (U) Ltd. The purpose of the study was to establish whether there is a relationship between tax rates and the incomes of petroleum companies. The objectives of the study were; to identify the various taxes levied on petroleum products in Uganda, to ascertain the extent to which an increase in tax rates affects the incomes of petroleum companies, to identity the relationship b...
ABSTRACT The study examined the relationship between customer service and performance of Uganda Telecom Limited in Kampala. The study intended to fulfill the following objectives; to determine how efficient UTL customer care center is in handling customers. To determine the main problems and frequent complaints UTL customers are experiencing and finally to determine the after sales services that the UTL company offers to its customers. The study revealed the following major findings, as rega...
ABSTRACT Economic development of any society depends on how planning and provided adequate rewards have been organized. Employees therefore being the force behind ideal performance in the ministry should be highly rewarded to be motivated to undertake the relevant tasks diligently and with optimum results being realized. The purpose of the study was to establish the relationship between intemal control system and performance ofNile Commercial Bank in Juba city. The study was prompted by the ...