ABSTRACT The advent and spread of new information technology in organizations is the decades most dramatic and significant change in organizational life. Organizations all over the world have been driven to innovate and keep pace with changes in information technology in order to survive and perform in competitive markets. This imperative and impetus for performance has even become more urgent oftoday's rapid technological advances. It's not surprising therefore; organizations are at the for...
ABSTRACT Customer satisfaction and trust relationship are not new topics, but the advent of technology based solutions has enabled companies to deal better on au individual level and more efficiently with their large customer base. Seeing the benefits of this competitive advantage, many companies have implemented a customer satisfaction solution but with the result that many of them have failed to be successful. The problem is that these companies often do not know why they were not successf...
ABSTRACT The study explored the topic: Accountability and Service Delivery in public sector: A case of Kampala City Council Authority (KCCA), Kampala District. The specific objectives were: To examine the effect of political accountability on service delivery in Kampala City Council Authority; To establish the effect of legal accountability on service delivery in Kampala City Council Authority; and to examine the effect of administrative accountability on service delivery in Kampala City Coun...
ABSTRACT The study examined the impact of water transport and economic development in Ggaba region of Makindye division, Kampala city. The study objectives were; (i) to find out the influence of water transport on employment level in Ggaba, (ii) to find out the impact of water transport on the productivity of economic activities in Ggaba, (ii) to identify the challenges facing water transport in promoting economic development in Ggaba and (iv) to find out the relationship between water iransp...
ABSTRACT The study sought to establish and evaluate the role of MFI in the development of SME in Meru district and was driven by four objectives of establishing whether there are any existing approaches by MFI's in developing SME, analyzing how small and micro entrepreneurs benefit from micro-finance institutions, evaluating challenges microfinance institutions face in helping develop SME's, identifYing the possible solutions of how to improve micro credit schemes in Meru district. To achieve...
ABSTRACT This study was designed to investigate the effect of road infrastructure on agricultural output in Kisoro district central division. Focus was put on trying to establish the relationship between road infrastructure and agricultural output. The study employed the use of correlation design to establish the nature of the relationship. The validity and reliability of research instruments was established and data was collected from 117 respondents selected from central municipality using ...
ABSTRACT This study investigated the relationship between the impacts of reward system on employee performance at work. The objectives of the study were to establish the different systems of reward in Smart Telecom, to find factors responsible for employee performance at work and to assess the effects resulting from the systems used by the company when rewarding employees. The study used a quantitative and research design for the purpose of making valid conclusion. Quantitative design which i...
ABSTRACT The purpose of the study was to establish the relationship between motivational practices and employee performance in Sembule Steel Mills Uganda Limited. The study was guided by three objectives including: To examine the role of motivational practices on employee performance in Sembule Steel Mills Uganda Limited, to examine the effect of motivational practices on employee performance in Sembule Steel Mills Uganda Limited. To establish the relationship between motivational practices a...
ABSTRACT The study examined the various activities in which SSBs absorb the labor force of Mityana Central Market in Mityana district. The study was guided by four objectives which include: To identify the different activities of SSBs in which labor force is employed, to establish the relationship between SSBs and provision of employment to labor force, to identify the size of businesses that provide employment to labor force and to find out the challenges limiting activities of small scale b...
TABLE OF CONTENT DECLARATION APPROVAL ii DEDICATION iii ACKNOWLEDGEMENTS iv TABLE OF CONTENT v LIST OF TABLES AND FIGURES ix CHAPTER ONE 1 INTRODUCTION 1 1.0 Introduction 1 1. lBackground 1 1.2 Statement of the problem 5 1.3 General objective 5 1.4 Specific objectives of the study 5 1.5 Research questions 6 1.6 Scope of the study 6 1.6.1 Geographical scope 6 1.6.2 Sampling Scope 6 1.6.3 Time Scope 6 1.7 Justification of the study 7 1.8 Conceptual Frame Work 8 V CHAPTER TWO.9 LITERATURE REVIEW...
ABSTRACT This research study sought to establish the impact of supplier appraisal on performance of an organization. The researcher adopted a descriptive research design. The analysis involved primary data obtained through questionnaires, interviews and secondary data, which was obtained from relevant journals and books. It was evident from the findings that supplier appraisal at Muteesa 1 Royal University Kakeeka Campus was effectively conducted as indicated by 75% percent of the responses. ...
ABSTRACT This research established the relationship between Somali Youth Organizations and peace building and reconciliation in Mogadishu, Somalia. As specific objectives this study was set; to determine the profile of respondents; to determine the contribution of youth organizations towards peace building and reconciliation; level of peace and reconciliation in Mogadishu; challenges facing youth organizations in peace building; and lastly, the relationship between youth organizations and pea...
ABSTRACT This study was set out to establish the effects of civil war on enhancing poverty of selected IDP camps in mogadishu. The aim of this study was to identify the affect of Somali civil war on the basic needs (food, shelter and clothing), education and healthcare and sanitation of selected IDR comps in Mogadishu. The study was carried out in Mogadishu, the capital city of Somalia. In terms of time the study was limited to eleven months September 2010 to July 2011. The study employed a d...
ABSTRACT This study is an inspired effort to analyze the role of the council of elders ‘Guurti’ in Somaliland’s political construction and democratization, in the republic of Somaliland. The reconciliation and peace conferences (shirbeeleedyo) were executed by the traditional council of elders ‘Guurti’. The Guurti have for the past nineteen years largely taken over major roles of the country including: reconstruction, peace-building, country building, security, dispute mediation and...
ABSTRACT This study titled electronic banking system and financial performance in selected commercial banks in Uganda was guided by four research objectives that were oriented Lowards determining the respondents profile in terms of gender, age, level of education, iepartment, type of employment and length of service, the degree of effectiveness of electronic banking system in selected commercial banks in Uganda, the level of financial Derformance of selected commercial banks in Uganda and the...