ABSTRACT The purpose of this study was to assess the factors influencing uptake of low cost housing in Nairobi City County government employees. This study was guided by the following specific objectives: to establish the influence of varying price levels on uptake of low cost housing in Kenya, to determine the extent to which disposable income influences uptake of low cost housing in Kenya and to determine the influence of loan repayment period on uptake of low cost housing in Kenya. This s...
ABSTRACT The issues of citizens’ trust in public institutions have become a subject of focus and concern to many states globally. There has been a decline in citizens’ trust in public institutions; especially the Elections Management Bodies (EMBs) in Kenya. This study, therefore, sought to assess the determinants of the citizens’ trust levels in electoral management bodies through the identification of the trust level drivers and outline the recommendations for citizens’ trust recons...
ABSTRACT Globally, logistics and supply chains have been rapidly migrating from traditional processes to more technologically-driven service provision. The local logistics industry has lagged behind in the integration of e-commerce with only the largest firms and multinational firms implementing new technologies. This has seen most of the local firms fall behind their competitiveness. Nevertheless, there is insufficient empirical evidence on the various factors affecting e-commerce adoption ...
ABSTRACT The National Assembly of Kenya amended the Banking Act (2015) and introduced interest rate capping effective September 2016. This reopened an old debate over the appropriateness of regulatory interventions on bank interest rates. Proponents of interest rate capping argued that the credit market was inelastic and that interest rates were not being determined by market forces; resulting in banks charging high non-market interest rates on loans and paying low interest on deposits. In c...
ABSTRACT Feed-in in Tariffs (FITS) policies are used by many developed and developing countries world over as a mechanism to promote renewable energy development across various technologies including hydro, wind, solar PV, geothermal, biomass and biogas. The tariffs are administratively determined and producers of power from renewable energy sources are guaranteed a right to sell the power generated to an off-taker at a fixed tariff for a set period. The research focused on the Kenyan FIT po...
ABSTRACT The rapid changes in the conduct of business globally has resulted in intense competition within the market which leads to minimal growth among small businesses. This continuous volatility in the business environment has resulted in increasing lack of growth among small businesses in Kenya. This has been more rampant among businesses in Narok Town due to increase land conflicts, community clashes, rampant flooding and further, marginalization of the town has resulted in poor busines...
ABSTRACT The main objective of this study was to evaluate the impact of corporate governance on procurement compliance at Safaricom, Plc. In general Kenya’s entities have had a history of poor governance systems with about 70% of the scandals attributed to weak corporate governance practices, lack of internal controls, conflict of interest and weaknesses in regulatory and supervisory systems. Despite the prominence of corporate governance, academics and practitioners in developing markets ...
ABSTRACT Human resource strategies and succession planning have attracted significant interest among scholars. Research reveals the insufficient quality and lack of effective planning in the management of human resources in departments. Human resource strategies and succession planning are crucial for sustainability, steady performance, and competitive advantage by the public sector. This research aimed at studying human resource management strategies in the public sector and their impact on...
ABSTRACT Creating satisfied and loyal customers is a key concern of managers today and it will remain in the future. It is well accepted that customer satisfaction is both a goal and a marketing tool for customer-centred companies. Customers’ satisfaction which leads to purchase is a significant factor that leads business to success. The main objective of this research was to analyse the factors influencing customer satisfaction in the Kenyan mobile cellular industry. The study was based o...
ABSTRACT There are six (6) building blocks in the health systems, namely health service delivery, health information systems, healthcare financing, health workforce, medical technologies and products and health leadership and governance. Since devolution of healthcare services in Kenya in 2013, there has been an increased investment in the various building blocks of healthcare, with varied improvement in health outcomes. Health leadership and governance has not received much attention of the...
ABSTRACT Organizations are facing the hurdles of retaining their most valued employees with the current cutting competition among companies to have team of high performing workers. Studies have shown that the healthcare industry has very high staff turn-over with doctors who are key drivers of the healthcare industry having an average of 3 years’ length of stay in one particular employer. Some health facilities such as AAR however buck this trend. AAR Healthcare is one of the Tier 1 leadin...
ABSTRACT The Kenya Vision 2030 envisions a globally competitive financial sector and proposes transforming the banking sector to have fewer, stronger and larger scale banks. In this regard, the National Treasury proposed and implemented an increase in the minimum core capital requirement in 2008 and proposed a further increase in 2015 and 2016 to improve competition in the banking sector, increase the level of savings in the economy and strengthen banks. This study sought to find out the eff...
ABSTRACT Health financing systems are critical for reaching universal health coverage. This is achieved by raising funds for health, reducing financial barriers to access through prepayment and subsequent pooling of funds in preference to direct out-of-pocket payments. As Kenya renews its focus on achieving Universal health coverage by 2022, Kitui County introduced a customized insurance scheme called Kitui County Health Insurance Cover (KCHIC) in August of 2017. Being the seventh largest co...
ABSTRACT The relationship between market orientation and business performance has been widely studied by scholars in marketing. Even though these studies have concluded that market orientation leads to better business performance, no studies of this nature have been done in the healthcare sector in Kenya. The purpose of this study was to test this relationship in the healthcare context in Kenya. The findings would be useful for healthcare managers in Kenya on whether to adopt it as a strateg...
ABSTRACT Despite tremendous reforms from the Government of Kenya and NHIF to improve access to insurance coverage among its most vulnerable population, the health insurance uptake among the poorest quintile remains low. Many studies show that there is a high need for more diverse financial service options (such as savings products) that will help people manage short-term liquidity and long-term investment in the face of tremendous uncertainty in their incomes and consumption needs – unfore...