Abstract Employee retention is one of the global challenges facing organizations in both public and private sector. It has emerged to be a major strategic decision by organizations in both developing and developed countries. The study sought to understand the determinants of employee retention at Daystar University which is one of the leading private universities in Kenya. The main objective of the study was to establish the determinants of employee retention at Daystar University. The target...
Abstract Efficient delivery of public services in Kenya and other developing countries has for long been hindered by highly centralised governments. Recognising the need to achieve high economic growth and reduce poverty-related inequalities, Kenyans persistently pushed for enhanced decentralisation of governance and development. In response, government has over time initiated numerous reforms, key among them the Vision 2030 blue print and a new constitution aimed at strengthening institution...
ABSTRACT For several years, the different communities within Tharaka Districts have had to face a myriad of challenges that have left them weak and impoverished. These challenges have been both natural and man-made. They include; inter community warfare, land clashes/conflict over scarce natural resources, population growth, hunger and famine. In understanding these major issues, the region is unique as it is occupied by different ethnic communities/clans; these are the Tharaka, Imenti, Tigan...
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ABSTRACT Makueni County is extremely vulnerable to climate change because its production systems are climate sensitive, and many people are unable to cope up with climatic stress. The aim of this study was to establish water scarcity coping strategies used by rural communities in Kilili sub-location in Makueni sub-county and Kyanguli sub-location in Kibwezi East sub-county, all located Makueni County. The broad objective of the study was to identify water sources, access challenges and coping...
TABLE OF CONTENT Title page ................i Approval page .................ii Dedication ...................iii Acknowledgment ................iv Table of content ....................vi CHAPTER ONE 1.1 Introduction ................1 1.2 Starting the intention of the research. ..................4 1.3 Statement of the problems .................8 1.4 research Questions ..................9 1.5 Objective of the study ...............9 1.6 Significant of the study ......................10 1.7 Sco...
ABSTRACT This study aims at investigating the effect of business communication on decision-making process in FBN by examining the role of Modern Communication Technologies (MCTs), business communication methods, and employee's communication skills on the decision-making process. The research population consists of all FBN's employees in the low level management, middle level management, and top level management (446 in number). A stratified random sample method according to managerial le...
ABSTRACT This study examines the challenges faced by the women prisoners. The study was undertaken at Narok prison in Narok County. Women are among the minority group in the society that has been neglected and the challenges that they face in the society they are overlooked. The study adopted descriptive research design. Simple random sampling technique was used to draw a sample population of 30 convicted inmates from a study population of 40.Data was collected using structured questionnaire,...
ABSTRACT The purpose of this study was to establish internal factors affecting customer satisfaction of commercial banks in Kitui town, Kitui County. This was achieved by analyzing the following five specific objectives: To determine the effect of commercial banks’ product innovation on customer satisfaction in Kitui town. Secondly, to examine the effect of commercial banks’ relationship management on customer satisfaction in Kitui town. Thirdly, is to find out the impact of commercial ba...
ABSTRACT The empirical evidences emerging from various studies about the Effects Effecting financial performance of banks have so far yielded mixed results that are inconclusive and contradictory .The focus of this study will be to find out various factors affecting financial performance of commercial banks. The objectives of the study will be to; examine the effect of liquidity, asset utilization ratio, and credit risk and capital adequacy ratio on the financial performance of commercial ban...
ABSTRACT The empirical evidences emerging from various studies about the Effects Effecting financial performance of banks have so far yielded mixed results that are inconclusive and contradictory .The focus of this study will be to find out various factors affecting financial performance of commercial banks. The objectives of the study will be to; examine the effect of liquidity, asset utilization ratio, and credit risk and capital adequacy ratio on the financial performance of commercial ban...
ABSTRACT Substance abuse has become a major challenge in secondary schools in Kenya. A study carried out in Kenya observed that 20% of adolescents aged between 12 and 22 years smoke cigarettes, 9% smoke bhang while 23% drink commercial beer and spirits. This is the age in which most youths are in schools and colleges. The aim of this study was to find out the incidence and extent of drug abuse among secondary school students in coast Province, Kenya. This information is useful in developing s...
ABSTRACT The purpose of this research was to empirically investigate the effect of capital structure on financial sustainability of deposit-taking micro finance institutions (DTMs) in Kenya. The specific objectives were to determine the impact of debt on the financial sustainability of DTMs in Kenya, to assess the influence of retained earnings on the financial sustainability of DTMs in Kenya, to examine the effect of ordinary share capital on the financial sustainability of MFIs in Kenya, an...
ABSTRACT Despite the efforts of the medical society and health staff alongside the advancements in medical technologies, patients’ dissatisfaction and complaints remain a norm rather than an exception in Kenya today. Effective training programs create desired knowledge, skills, attitudes and abilities of the employees to perform well on the job and impact employee motivation and commitment. The purpose of this study was to assess the effect of in-service training and service delivery in pub...
ABSTRACT Control System is a critical human resource management function intended to align employee effort to organizational goals. A well designed and implemented Control System has the potential of helping managers improve performance of employees. The study examined the effect of Control System on performance Metric of the Teachers Service Commission staff in Nairobi, Kenya. Components of Control System studied were participation of employees, facilitation, measurement process and feedback...