ABSTRACT Banking industry offers distinguished services that facilitate the transfer of cash between countries, and at the same time ensuring that borrowers and savers do business in a well-structured manner. Empirical evidence on the relationship between service delivery practices and performance of banks in Kenya is very scanty. In general the objective of the study was to determine the effect of service delivery practices on performance of commercial banks. The specific objectives investig...
ABSTRACT In the East African region many institutional reforms has been undertaken to foster financial sector development. However, the contribution of these reforms to financial sector development in this region remains unimpressive compared to other developing economies in Africa. This study seeks to investigate the effects of institutional reforms on financial sector development in Kenya, Uganda and Tanzania. The objectives of the study were to: determine the effect of regulatory quality ...
Abstract Globalization and increased e-commerce has heightened the level of competition between organizations as they seek to have a competitive advantage over their peers in the industry. Subsequently, the need to attain company objectives has become paramount and therefore the productivity and performance of employees has become a key aspect for human resource management. The telecommunication sector in Kenya has transformed significantly over the past two decades and many companies have be...
ABSTRACT Small and Medium-sized Enterprises (SMEs) “in the developing world are increasingly deploying the use of mobile payment systems to enhance the quality of their services and increase growth. The pace of transformation in the SME sector has caused more micro businesses realizing the potential of using the mobile money services or mobile payment systems in their service delivery. However, there are only a handful of studies on the application of mobile money service for success and g...
ABSTRACT In an attempt to aid policy formulation towards crime prevention, statistics on different types of crimes committed must be properly gathered and documented. In Ghana, crime statistics gathered from police records and victimization surveys indicate a discrepancy between the two forms of statistics. Using a sample of 16,445 and 203 respondents from the secondary and the primary data sources, respectively, the study sought to establish the level of significance of the “Dark Figure�...
ABSTRACT Community development in Ghana began in the rural areas, and depended on the participation of rural dwellers, based on the spirit of reciprocity and mutual assistance. Over time, it has been adopted in the urban communities. However, there is scanty information on community development in Ghanaian urban communities. Therefore, this study was conducted to understand how the practice has fared in the urban communities, in particular the slums in Ashaiman. A qualitative research design...
ABSTRACT This study focused on Public-Private Partnerships in the Tema Metropolitan Assembly. The main objective of the study was to investigate, describe and explain the factors that influenced the implementation of public-private partnership in the Tema Metropolitan Assembly. Specifically the study focused on waste collection and revenue mobilization. Effective implementation of public-private partnership in the Tema Metropolitan Assembly depends on a number of factors which includes Polic...
ABSTRACT This study has observed the impact of foreign aid to the agriculture, education and health sectors, on the growth of the respective sectors in Ghana, over a period from 1980 to 2013 using the Vector Autoregression (VAR) approach. The necessary time series tests such as stationary test, cointegration test, error correction, and Granger causality tests in vector error correction model were carried out. The empirical results from the regression reveals that, foreign aid has a significa...
ABSTRACT This study examined the challenges facing income generating women groups in informal settlements in Kenya with a special focus on women groups in Kibera slums. The study stemmed from the need to evaluate the impact of efforts put in place by the government and other stakeholders to improve the socio-economic status of women in Kenya. Thus, this study examined the underlying factors that affect the performance of women groups in Kibera slums. In this, we focused on the income generati...
ABSTRACT The Ghana government in 1984 embarked on an economic recovery program where the country’s export crops were diversified and marketing liberalized. The diversification led to expansion in production and export of mango products. There has been a gap in ascertaining the impact of government agricultural policy on mango production and horticultural export crops promotion and agro-processing policy. Another gap is the limited literature on sociological contribution of commercial produ...
ABSTRACT Open Source Software is quickly gaining popularity among academic libraries in Kenyan and its presence is being felt by librarians everywhere. The perceived cost-effectiveness of OSS have significantly attracted managers of Kenyan libraries whose budgetary allocation is always inadequate. However, there is a glaring lack of information relating to the performance of Kenyan university libraries in relations to the unique features of Open Source Software.It is upon this background that...
ABSTRACT The study investigated the relationship between parenting style a person was train with, attachment style and later marital satisfaction as well as the factors affecting marital satisfaction in the Ghanaian context using concurrent mixed method design. Two hundred married participants comprising 86 males and 114 females were conveniently sampled from the Greater Accra region of Ghana for the study. Correlational survey design was used to investigate the relationship between parentin...
ABSTRACT This study examines the effects of corporate governance on risk disclosure of banks in Ghana using a sample size of 21 banks over an eight-year period (2007-2014). Using annual data of the banks the study estimates risk disclosure scores to measure risk disclosure levels and corporate governance mechanisms as surrogates for corporate governance. It employs panel regression analysis to investigate the linkage between risk disclosures of the banks and corporate governance, while contr...
ABSTRACT For a long time, the Catholic Church, Nakuru Diocese has been facing the challenge of not achieving intended goals of their projects due to the over runs in time and budgets in most Catholic Churches’ projects, it become necessary to examine the influence of project management practices on project outcomes at catholic churches. The study was therefore carried out to establish the influence of selected project management practices on project outcomes at Catholic Churches Nakuru dio...
ABSTRACT After about a decade of civil war, Liberia still has a fertility similar to other countries who have not had such similar experiences. The civil war was expected to lead to a decrease in fertility given the expected increased usage of contraceptives and decrease in the desire for children. So, the question about the role of education, contraception and desired fertility was asked. To answer this question, four main questions were asked. First, whose education is more significant in ...