ABSTRACTThe major aim of this research was to determine the impact of customer satisfactionon the sales performance of a business organization taking Sameer Agriculture andLivestock Limited (SALL) as the a case basing on the objectives which included; Toestablish the various customer satisfaction methods, establish the measures of salesperformance and the relationship between customer satisfaction and sales at SALL.According to Kotler and Keller (2009), customer satisfaction is when a consume...
TABLE OF CONTENTSD ECLARA TI 0 N ............................................................................................................................... iAPPROVAL ...................................................................................................................................... iiDEDI CA TI 0 N ............................................................................................................................... iiiACKNOWLEDGEMENTS .............................
TABLE OF CONTENTSTitle pageCertification iiDedication iiiAcknowledgment ivTable of contentsCHAPTER ONE1. 1 Background of the study 11.2 Statement of research problem 61.3 Objective of the study 71.4 Significance of the study 81.5 Scope of the study 81.6 Limitations and constraint of the study 91.7 Definition of terms 9CHAPTER TWO2.1 The definition of marketing concepts 112.2 Type of marketing 122.3 Rationale for marketing concepts 142.4 Uses and benefits of the concepts 1...
TABLE OF CONTENTSDECLARATION ........................ .................. .... ........................... .... ......... ... ...... .. iAPPROVAL .... ....... .... .............. ..; ....... ................ .......................................... .. ..... iiDEDICATIONS ........ .................. .. ..................................... .... ........... .......... .. .... iiiACKNOWLEDGEMENT ...... , .. ... ................................................... .................... ivTABLE OF ...
TABLE OF CONTENTSDECLARATION ......................................................................................................................................... iAPPROVAL ................................................................................................................................................ iiDEDICATION ........................................................................................................................................... iiiACKNOWLEDGMENT .......
TABLE OF CONTENTSDECLARATION iiAPPROVAL iiiDEDICATION ivACKNOWLEDGEMENT vLIST OF TABLES xABSTRACT xiCHAPTER ONE 1BACKGROUND OF THE STUDY 11.0 Introduction 11.1 Background to the Study 11.2 Statement ofthe Problem 21.3 Purpose ofthe Study 31.4 Research Objectives 31.4 Research Questions 31.5 Scope of the Study 41.5.1 Geographical Scope 41.5.2 Content Scope 41.5.3 Time scope 41.6 Significance ofthe Study 4CHAPTER TWO 6LITERATURE REVIEW 62.0 Introduction 62.1 The Various forms of Customer Satisf...
TABLE OF CONTENTSDECLARATIONAPPROVALDEDICATION iiACKNOWLEDGEMENTS ivTABLE OF CONTENTS vLIST OF TABLES viiiLIST OF FIGURES ixLIST OF ACRONYMS xABSTRACT xiCHAPTER ONEINTRODUCTION 11.0 Introduction 11.1 Background to the study 11.2 Statement of the problem 21.3 Purpose of the study 31.4 Objectives of the study 31.5 Research questions 31.6 Significance of the study 31.7 Justification of the study 31.8 Scope of the study 41.9 Limitations of the study 41.10 Operational definitions 4CHAPTER TWO 5LIT...
TABLE OF CONTENTSDECLARATION .................................................................................................................................... iAPPROVAL. .......................................................................................................................................... iiDEDICATION ..................................................................................................................................... iiiACKNOWLEDGEMENT ......................
ABSTRACTSA study was conducted to determine the growth performance of broilers fed on hot water treated sorghum. 50 days old broilers chicks were randomly assigned to five treatment in a completely randomized design. Each group was further sub divided in to two replicates of 5 bird per replicate, five experimental diet were formulated such that diet I(c) which was screed to the control which contain 100% maize, diet II (W1) which contain 25% of sorghum, diet III (W2) which c...
CHAPTER ONEINTRODUCTION1.1 Background of Study Nigeria is blessed with abundant natural and human resources, but despite its significant natural resources, majority of the citizens are living below the poverty line. For instance according to WDI, (2015), an estimated 60% of Nigerians live on less than US$1.25 per day. Nigeria was also ranked 91stout of a total of 104 counties on the 2015 Global Hunger Index and 153rdout of a total of 187countries on the 2012 UNDP Human Development Index. Maln...
TABLE OF CONTENTSDECLARATIONAPPROVALDEDICATION IVACKNOWLEDGEMENTS ~vLIST OF ABBREVIATION ~viTABLE OF CONTENTS ..._....~.....•............viiLIST OF TABLES ~ixLIST OF FIGURES xABSTRACT XICHAPTER ONE1.0 Introduction~11.1 Background to the study 11.2 Problem Statement ..............................—..~.31.3 Objective of the study ........................................~. 31.4 Research questions 41.5 Hypotheses 41.6 Scope of the study 51.7 Significance of the study 51.8 Justification 5CHAPTE...
TABLE OF CONTENTSDeclaration ................................................................................................................ iDedication .................................................................................................................. iiAcknowledgement. .................................................................................................... iiiList of Acronyms ...........................................................................................
In sheep production, the choice of bedding materials affects production, animal growth, and animal welfare; therefore a balance must exist between animal comfort, and well being, cleanliness, and efficiency. This study investigated the preference of weaned ram lambs raised on three bedding materials (Sand, Straw, and Wood shavings) and Cement floor. A total of Eight (8) ram lambs (10-15kg) were randomly housed in a pen that was subdivided into 4 areas. Three of these areas had 1 of the 3 type...
This study was carried out to determine the effect of genotype on the rectal temperature, respiratory rate, and pulse rate of locally adapted chickens in the derived savanna zone of Nigeria. A total of two hundred and eighty-eight (288) chickens were used for this study. These consisted of 96 birds each of normal feather, frizzle feather and Fulani ecotype chicken genotypes.
Dhukkubni abbaa sangaa dhibee baakteeriyaa baasilus antiraasis jedhamuun kan dhufu ta’ee, beeyladootaa fi nama kan miidhudha.Dhibeen kun kan mul’atu beeyladoota marga nyaatan irratti yoo ta’u, kan inni darbus karaa hargansuu fi spore(dhandhalcha) baakteeriyaa yeroo marga dheedan kan argatanidha.Foon soorrattoonni kan dhibaman yeroo beeyladoota marga soorratan dhibamoo ta’an sooratanidha. Mallattoon dhibee kanaa du’a tasaa, ho’insa qaamaa, nama keessatti mallattoo rakkoo hargansuu,...