Induction training is absolutely vital for new starters in an organization. Good induction training ensures new recruits are settled down quickly, comfortably and happily to a productive role. Poorinduction training for new recruits may increase the risk of the problems like poor performance, low job satisfaction, absenteeism and resignations or dismissals. However, the aspect of induction training and its effect on employee retention among university staff in Kenya has not received consi...
Internal credit rating (ICR) was used in evaluating the level of risk associated with a loan applicant and assign probabilities that an applicant with a given credit score would be good or bad. It could also be used as abasis for loan approval, pricing, monitoring and capital allocation. Lending difficulties may arise due to Internal Credit Rating (ICR) systems failure to consider and analyze potential borrower’s information before loans are approved and released to them, making loan m...
Outsourcing has become an important business strategy because it enables businesses to reduce and control operating costs, to improve company focus, to gain access to world class capability and to free internal resources for other purposes. Outsourcing has been used as part of the new public management agenda with the aim of increasing efficiency and decreasing costs. Consequently, its effects on productivity remains a factor to be considered by managment in decision making. The purpose ...
The rationale of this study was to examine the factors that influence the adoption of Information Technology outsourcing by insurance companies in Kenya, with specific interest in four key factors; Establish how Financial drivers, Focus on core competencies, Technological advancements and Government policy influence adoption of Information Technology outsourcing by the insurance companies in Kenya. The study was guided by a theory propagated by Glassman which supported these factors as ke...
Audit reports by the office of the controller of budget for three consecutive years from 2013 – 2015 revealed gross financial mismanagement and a fall in revenue collection even after County Governments have put in place the Integrated Financial Management Systems (IFMIS) and e-pay systems in accordance with the requirements of the Public Finance Management Act 2012. It has been established that over 50% of county revenueswere collected using the manual receipt system. As a result, ther...
Commercial banking sector in Kenya is one of the most important facilitators of economic growth, driven by competition and government regulations which have led to innovations of various channels of bank service delivery; agency banking and mobile banking with the help of support infrastructure; credit reference bureaus and deposit protection as regulated by Central Bank of Kenya. Banks have got the capacity of reaching a higher number of unbanked customers to mobilize savings and thus m...
Firms across all industries continue to face the most disruptive market conditions in decades. Increased competition has only accelerated and the battle for market share is now more aggressive in the telecommunication industry. The objective of the study was to determine how competitive advantage strategies applied by firms in the telecommunication industry in Kenya influences the market share in the industry. Market share is one of the indicators used to measure the performance of a fir...
Over the past five years, development in Non-Bank Financial Institutions (NBFIs) has assumed high preposition in Kenya. The trend could be attributed to: their renewed provision of products and services that banks either cannot or may not offer, also their potential to deliver other savings, investments and risk management tools. However, a number of empirical studies paid attention to the commercial banks development on economic growth and minimal studies had been carried out on the eff...
The purpose of this research study was to investigate the effect of M-Pesa utilization on the performance of Small and Medium Scale Enterprises (SMEs) in Nakuru town. M Pesa is an SMS‐based money transfer system that allows individuals to deposit, withdraw and send funds using their cell phones. The introduction of M-Pesa has revolutionized the money transfer sector in Kenya and has been adopted by the SMEs in their businesses. SMEs form a dynamic force for sustained economic growth and...
Firms have always sought ways to gain a competitive advantage over their competitors; one avenue that firms have pursued to improve their competitive position in this new business environment is to increase the role of outsourcing in their operations, which has been found to provide a competitive advantage and heightened performance to these firms. The study therefore sought to establish the relationship between BPO and financial performance. The study drew objectives to test the nature ...
Security companies have resulted to Business Continuity Management (BCM) practices in an effort to ensure continuity of business operations. Organizational performance is crucial and BCM is one of the key driving forces to strengthen a firm’s ability to withstand risks and survive under extreme organizational and environmental pressures. Security companies in Kenya are operating in a rapidly changing environment that presents a risk to operations of companies. The prevailing economic ...
In Kenya, there are few empirical studies that focus on the relationship between budget and trade deficit. The existing empirical studies used panel and cross-section data to examine the relationship between budget deficit and trade deficit. The findings of these studies may not adequately capture the relationship between the two deficits since these countries have different levels of budget and trade deficits, different levels of economic development. In addition, the previous studies h...
This study attempted to establish the effect of unionization on employees’ performance in family owned businesses in Kenya. The need to manage employee performance every day is the key to an effective performance management system. The researcher specifically sought to establish the effect of union mediated in compensation on performance of employees in family owned businesses; to determine the effect of union mediated motivation on performance of employees in family owned businesses; ...
SACCOs operating front office services are required by law to comply with the regulations stipulated in the SACCO societies Act enacted in the year 2008. The authority is mandated to:license, regulate and supervise the SACCO societies. This study explored the effect of SASRA regulations on the Returns of SACCOs. This study focused on regulations specifically involving, liquidity and core capital as they affect returns directly. The study considered the entire population of deposit takin...
Small and Micro Enterprises play a vital role in job creation and make significant contributions to economic growth in developed and developing economies alike. However, one on the main challenges of small and micro enterprise has been access to finances and capital. This study therefore sought to evaluate the factors influencing Small and Micro Enterprises credit worthiness by commercial Banks in Nakuru Town, Kenya. The specific objectives looked at: firm’s ownership, firm’s financi...