Companies face many challenges when attempting to gain market share and maintain a competitive advantage over rivals. It can be difficult to know which strategies are worth pursuing based on a business’ position in the industry and on the competitive nature of the industry. A number of studies have been done in Kenya on resources and their impact on the competitive advantage of an organization in various public and private sectors; with limited focus on strategic relational capital initiati...
Every business takes birth, survives and grows with the consent and co-operation of the society. The society provides inputs to the business and accepts its output. Naturally the business owes everything to the society. Corporate Social Responsibility denotes organizations’ willingness to take responsibility and accountability for the effects of their activities and decisions. It is concerned with how companies manage the business processes to produce an overall positive impact on soci...
Working capital management entails the relationship between a firm's current assets and its current liabilities and it plays an integral role in financial decision making. It involves the management of the most liquid resources of the firm which includes cashand cash equivalents, Inventories and trade and other receivables. Majority of firms do not maintain the correct mix of working capital and this has been a major hinder to their overall profitability. The main goal of working capital ...
Knowledge Management in organizations has become an important strategic weapon for sustaining competitive advantage. Knowledge management manages the corporation’s knowledge through a systematically and organizationally specified process for acquiring, organizing, sustaining, applying, sharing and renewing both the tactic and explicit knowledge of employees to enhance organizational performance and create value. This study sought to investigate the effect of Knowledge Management on financia...
The main aim of this study was to determine the effect of Electronic Point of Sale System on operational efficiency of Hotels within Nakuru County. Specifically, the study determined the effect of electronic Point of Sale System (EPOS) data processing, transactional tracking, transactional security and reporting systems on operational efficiency of hotels in Nakuru County. Descriptive research design was adopted. The target population of the study was 36 Hotels in Nakuru County with one respo...
The purpose of this study was to examine generation Y motivators (work relation, work life balance and technology support) and how they affect their organizational commitment. The objectives guiding the study were; to assess the effect of workplace relationship on commitment of generation Y employees, to examine the effect of work life balance on commitment of generation Y employees and to analyze the effect of technology support on commitment of generation Y employees. A cross-sectional...
ABSTRACT The research aims to find the relationship between income inequality and economic growth in the Brazilian economy. Economic growth and income inequality are defined in the light of academic literature and their varied effect on wellbeing are explored. The research methodology selected is deductive. The data have been collected through secondary sources and a multiple regression model is used to study the relationship between the economic performance and income inequality in Brazil. ...
Islamic Banking is one of the rapidly developing areas of finance in Kenya and the world at large. This study aimed to fill the gap in knowledge of the factors that enhance profitability of Islamic banking and especially in Gulf African bank. The objectives of the study were; to examine Shari’ah compliance as a factor influencing the profitability of Islamic banking, to investigate and understand Perception of people towards Islamic banking Products, and to establish the relationship b...
SACCOs are on the forefront to offer financial services to their members; but they encounter with countless problems such as lack of customer care services, lack of good governance, weak member confidence, and inadequate use of technology, insufficient financial services, high registration costs and increasing interest rates among others. Therefore, there exists a gap in literature, which this study aims to fill by establishing the influence of service quality on customer retention among depo...
The purpose of this study was to investigate the effects of strategic responses to advances in technology on organization‟s performance: looking at the evidence from textbook publishers in Kenya. More specifically, the study sought to evaluate how Change in Recruitment processes, Human Resource Development, Customer Relations Management and organizational policy change affect organization‟s performance. To achieve the objectives of the study, a descriptive research design was adopte...
Audit reports by the office of the controller of budget for three consecutive years from 2013 – 2015 revealed gross financial mismanagement and a fall in revenue collection even after County Governments have put in place the Integrated Financial Management Systems (IFMIS) and e-pay systems in accordance with the requirements of the Public Finance Management Act 2012. It has been established that over 50% of county revenues were collected using the manual receipt system. As a result, there w...
Quality in higher education has been important for decades. In Kenya, quality in universities was embraced some years back by facilitating the vigorous vetting of programmes; matching the programmes with the existing capacity and competent sourcing of human resources to run the programmes. Part-time employment has thus become a common phenomenon in the higher education sector in Kenya. With the increase demand of education in Kenya, most universities have established many satellite campu...
Many organizations are able to generate innovative strategic plans, but few are able to successfully implement these plans. NCPB has a five year strategic plan that runs through the year 2009 to 2013. East Africa Grain Council (2009), NCPB reforms are longoverdue, the NCPB strategic plan is not available in the public domain and stakeholders had not been consulted on the proposed warehouse receipt system and commodity exchange. This clearly shows that NCPB has faced challenges in implem...
Collaboration is currently one of the key elements of institutional competitiveness. In the face of continuous world economic changes, competition allows many institutions to improve and accelerate their collaboration processes. Universities as traditional sources of knowledge might be involved in such kind of collaboration. The increasing demand related with education of the population has led to the entry of a large number of private players in the education sector. This has also resul...
The research project sought to examine the effect of listing with Credit Reference Bureau service on non-performing loans of deposit taking microfinance institutions in Kenya. The specific objectives were to assess how loan recoveries as a result of listing with credit reference bureau affects non-performing loans by deposit taking microfinance institutions in Kenya, to assess how write offs as a result of listing with credit reference bureau affect non- performing loans by deposit takin...