Social & Management Sciences

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Research Papers/Topics Social & Management Sciences

Service Delivery and Customer Satisfaction in Organisations A Case Study of S.O.U.L Foundation, Uganda In Jinja District

TABLE OF CONTENTDECLARETIONAPPROVAL HDEDICATIONSACKNOWLEDGEMENT ivABSTRACT VLIST OF TABLES ixABBREVIATIONS xCHAPTER ONE 11.0 INTRODUCTION si1.1BACKGROUND OF THE PROBLEM21.2 PROBLEM STATEMENT 21.3 OBJECTIVES OF STUDY 31.4 THE SPECIFIC OBJECTIVE 31.5 RESEARCH QUESTIONS 41.6 SIGNIFICANCE OF THE STUDY 51.7 SCOPE OF THE STUDY 51.7.1 TIME SCOPE 51.7.2 GEOGRAPHICAL SCOPE 51.7.3 CONTEXTUAL SCOPE 51.7.4 THOERATICAL SCOPE 61,8 OPERATIONAL DEFINITIONS 61.8.1 Customer satisfaction 61 .8.2 Service deliver...

Edu Frontiers 57 PAGES (12009 WORDS) Economics Project
Impact of Functional Adult Literacy On Rural Households of Abim Sub-County Abim District

Table of ContentsDeclarationApproval iiiDedication ivAcknowledgement VTable of Contents viAbstract ixCHAPTER ONE TO THE STUDY 11.0 Introduction 11.1 Background of the study 11.2 Statement of the problem 41.3 purpose of the study 51.4 General objectives 51 .5 Research questions 51.6 The scope of the study 51.7 Significance of the study 61.8 Limitations and way forward 6CHAPTER TWO 8LITERATURE REVIEW 82.0 Introduction 82.1 Extent of functional adult literacy on rural households 82.2 Effect of f...

Microfinance Institutions and Development of Women Entrepreneurs in Uganda A Case Study 0f Budaka District

TABLE OF CONTENTSDECLARATION ............................................................................................................................ iAPPROVAL ................................................................................................................................... iiDEDICATION .............................................................................................................................. iiiACKNOWLEDGEMENT .............................................

Product Quality Management and Business Profitability A Case Study of Pepsi-Cola Company Ltd- Uganda

TABLE OF CONTENTSDECLARATION ..................................................................................................................................... iAPPROVAL ........................................................................................................................................... iiDEDICATION ....................................................................................................................................... iiiACKNOWLEDGEMENT ...................

Credit Policy and Performance of Commercial Banks A Case Study of Stanbic Bank Rukungiri Branch

ABSTRACT Srnnbic bank was founded in Uganda as the National Bank of India in 1906. After several na111e changes, it beca111e Grindlays Bank. In 1991, Standard Bank bought the Grindlays Bank network in Africa. Stanbic Bank (Uganda) Limited is a commercial bank in Uganda. It is the largest commercial bank in the country, with an estimated asset valuation of ugx I 657500 million as of February 20 I 0. The bank is involved in all aspects of commercial banking, focusing on servicing large. medium ...

Fiscal Decentralization Policy and Education Service Delivery In Jubek State, Juba County.-Local Government, South Sudan

TABLE OF CONTENTSDECLARATIONAPPROVAL iiDEDICATION iiiACKNOWLEDGEMENT ivABSTRACT viiiCHAPTER ONE 1INTRODUCTION1.0 Introduction1.1 Background of the Study1.1.1 Historical perspective1.1.2 Theoretical Perspective 31.1.3 Conceptual perspective 31.1.4 Contextual perspective 41.2 Statement of the Problem 41.3 Purpose of the Study 51.4 Specific objectives 51.5 Research question 51.6 Scope of the Study 61 .6.1 Geographical scope 616.2 Content scope 61.7 Significance of the Study 7CHAPTER TWO 8LITERAT...

Micro-Finance Services On the Performance of Micro Enterprises in Makindye Division- Kamp Ala Capital City.

TABLE OF CONTENTSDECLARATION ........................................................................................................................ iAPPROVAL .............................................................................................................................. iiDEDICATION .......................................................................................................................... iiiACKNOWLEDGEMENT ..........................................................

The Effect of Supply Chain Management On the Performance of Firms. A Case Study of Nice House of Plastics

TABLE OF CONTENTSACKNOWLEDGEMENTAPPROVALDEDICATIONLISTDECLARATIONOF ACRONYMS.LIST OF TABLESTABLE OF CONTENTSABSTRACTCHAPTER ONE 1GENERAL INTRODUCTION 1I .0 Introduction.1 Background of the study1 .2 Statement of the Problem 31 .3 Objectives of the study 4.3. 1 General Objective 41.3.2 Specific Objectives 41.4 Research Questions 41.5 Scope of the study 41.5.1 Subject scope 41 .5.2 Geographical Scope s1.5.3 Time Scope 51.6 Significance of the study 51 .7 Conceptual frame work 6CHAPTER TWO 7LITE...

Credit Risk Management and Financial Performance of Saccos in Bush Enyi, Uganda: A Case Study of Bush Enyi Peoples’ Sacco~

TABLE OF CONTENTSDECLARATIONAPPROVALDEDICATIONACKNOWLEDGEMENTTABLE OF CONTENTSLIST OF TABLES vfliLIST OF FIGURESABSTRACTCHAPTER ONE i.INTRODUCTION 11.0 Introduction1.1 Background to the study 11.2 Statement to the problem 31.3 Purpose of the study 41.4 Research objectives 41.4.1 General objective 41.4.2 Specific objectives 41.5 Research questions 41.6 Scope of study 51.6.1 Geographical scope s1.6.2 Content scope s1.6.3 Time scope 51.7 Significance of the study s1.8 Conceptual framework 6CHAPT...

Local Government Councils and Poverty Reduction in Sipi Sub-County, Kapchorw A District

TABLE OF CONTENTSDECLARATION ............................................................................................................................. .iAPPROVAL ................................................................................................................................... iiDEDICATION ............................................................................................................................... iiiACKNOWLEDGEMENT ..........................................

The Effects of Fringe Benefits On the Level of Performance of Employees in Organisations (Case Study: Chez Johnson Hotel, Kampala)

TABLE OF CONTENTSTITLE PAGEDECLARATION ............................................................... . . ...... 11APPROVAL. ................................................................................... .iiiDEDICATION ................................................................................... .ivACKNOWLEDGEMENT. ..................................................................... yTABLE OF CONTENTS ..................................................................... nLIST OF ...

Political Decentralization and Water Service Delivery in Kapchorwa Municipality, Eastern Uganda

TABLE OF CONTENTSDECLARATION iiDEDICATION ivLIST OF ABBREVIATIONS viTABLE OF CONTENTS viiLIST OF FIGURES xABSTRACT xiiCHAPTER ONE 1INTRODUCTION1.0 Introduction ~.. 11.1. Background of the study 11.2, Historical Perspective of Political decentralization policy in water service delivery 11.4. Conceptual Perspective 31.5. Contextual perspective 41.6 Statement of the problem 41.7 General objective 51.8 Specific objectives 51.9 Research questions .~. 51.10 Scope ofthe study 61.11 Significance of t...

Budgetary Control and Management of Finance in Micro Finance Institutions Case Study: Centenary Rural Development Bank

TABLE OF CONTENTSDECLARATION ....................................................................................................................... iAPPROVAL .............................................................................................................................. iiDEDICATION ........................................................................................................................ iiiAKNOWLEDGEMENTS .............................................................

The Role of Non-Governmental Organisation (Ngos) In Promotion and Protection of Women’s Rights in Uganda A Case Study of Fida Uganda Kibuku District

TABLE OF CONTENTSDEDICATIONLISTAPPROVALDECLARATIONOF ABBREVIATIONS.A1~D ACRYNOMS ivABSTRACTCHAPTER ONE 11.0 Introduction j...1.1 Background of the study topic 11.2 Background of the case study (FIDA) 21.3 Statement of the problem 31.4 Objectives of the study area 41.5 Research questions 41.6 Scope and the purpose of the study 41.6.1 Subject Scope 51.6.2 Time Scope 51.6.2 Geographical Scope 51.7 Significance of the study1.8 HypothesisCHAPTER TWO 7LITERATURE REVIEW 72.0 Introduction 72.1 The wa...

Inventory Control and Organisational Performance: A Case Study in Romis (U) Limited

TABLES OF CONTENTSContentsDECLARATIONAPPROVALACKNOLEDGEMENTTABLES OF CONTENTSLIST OF TABLES ixLIST OF FIGURESABSTRACTCHAPTER ONE 1INTRODUCTION 11.0 Introduction1.1 Background of the study1 .2 Statement of the problem; 21.3 Purpose of the study 21.4 Objectives of the study; 21.4.1 General objectives of the study 31.4.2 Specific objectives of the study; 31.5 Research questions; 31.6 Scope of the study; 31 .6.1 Geographical scope 31.6.2 Conceptual scope 31.6.3 Time scope 31.7 Significance of the...


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