Social & Management Sciences

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Research Papers/Topics Social & Management Sciences

Retention of Deposit Money Bank Customers' Loyalty Through Technological Driven Service Delivery: Evidence from Enugu North Senatorial District, Enugu, Nigeria

Globally, the increasing engagement in technological service delivery is over whelming especially in Banking Industry. This study explores the effect of technological service delivery on retention of loyalty of deposit money Bank customers. Specifically to establish whether; internet Banking, Mobile Banking and ATM has significant positive effect on deposit money Bank customers’ loyalty retention. 255 respondents made up staff and customers of First Bank of Nigeria Plc and Access Bank parti...

Perception of Household Towards Property Losses Due to Fire to Fire Accidents: The Case of Incidents at Burayu Town Oromiya Special Zone

                                      Abstract This thesis studied about the Perception of Household towards Property Losses Due to Fire Accident in the Case of Incidences at Burayu Town Oromiya Special Zone. The general objective of this thesis was to survey the Perception of Household towards Property losses due to fire accidents in Burayu Town. The researcher employed mixed  research methodologies .Qualitative data analyzed responded  (from in -depth,...

KNOWLEDGE MANAGEMENT TECHNIGUES AND PERFORMANCE OF SELECTED MANUFACTURING FIRMS IN THE SOUTH-EAST OF NIGERIA

This study explored knowledge management (KM) techniques and performance of selected manufacturing firms in the South-East of Nigeria. This study therefore, sought to investigate the relationship between knowledge management techniques and performance in manufacturing firms in South-East of Nigeria. Specifically, the objectives are to; examine the nature of the relationship between knowledge acquisition/sharing; knowledge creation; knowledge retention; knowledge codification/storing and knowl...

Effects Of Electronic Payments Systems On The Economy Of Nigeria: A Pre-Covid-19 Era Ardl Analysis

This study investigated the effects of E-payment systems on the economy of Nigeria. Secondary quarterly data spanning over a period of eleven (11) years (2009-2019) contained in Central Bank of Nigeria statistical bulletin were used for this investigation. This study used ARDL model to investigate the relationship between Nigeria economy (dependent variable) and E-payment systems in terms of volume and value of transactions (independent variables) in both the short run and long run. EViews St...

Hotel Patronage in Enugu, Nigeria: Determining Factors for Preference

Proliferation of hotels in different states of Nigeria, Enugu State inclusive poses a great challenge to the hotel owners and Managers in their quest to attract guests. This study is prompted to establish the determinants of guests preference for hotels in Enugu State. Hotelsfor the study were selected from the three senatorial zones of Enugu State for the study. Staff and guests of the selected hotels made up the respondents. The sample size of the study was 312. The study adopted survey des...

Impact Of Transgender on Organizational Diversity

The aim of this research paper is to create awareness as well as study the impact of transgenders Community on Organizational performance. The paper analysis the direct relationship between workforce diversity and organizational performance. Companies that leverage workforce diversity perform better than others. The research also studies the impact of the legal environment i.e., Article 377 and Organization in India. The paper analysis the measures taken by the corporate in favor of the inclu...

Online Crime Management and Public Services

Nowadays, much of the crimes committed were unreported to the authorities. Given this fact, the study presents the development of Online Crime Server through  idea draws its motivation from the inconvenience of going to the police station and personal belief of the weak investigative capabilities of the authorities to resolve petty crimes and limited spreading of crime information to the community. The project specifically looks into the crime detection and prevention. This study aims to pro...

Effect of Exchange Rate Volatility on Return on Assets of Consumer Goods Manufacturing Companies Listed In Nigeria

The financial performance of consumer goods firms in Nigeria is constrained by a weak macroeconomic framework with persistent exchange rate volatility, multiple exchange rate windows and forex restrictions, and distortionary activities by the central bank. Thus, persistent exchange rate volatility exposes the companies to external risks because their projected revenue and costs, alongside profit margin and earnings per share, are affected. Hence this study examined the effect of exchange rate...

A Study on impact of Enterprise Resource Planning (ERP) in the Supply Chain Management (SCM) System

New technologies, global competition, and increased customer demands are forcing organizations to reconsider how they can take advantage of Information Technology (IT) capabilities to better manage their supply chains. To survive and stay ahead in today's competitive world, companies are pushed to their limits in search for organizational skills and technologies. Of those Supply Chain Management and Enterprise Resource Planning are the two most primarily used terms. Supply chain management is...

The Impact of Corporate Governance on Financial Performance of Commercial Public Enterprises in the Service Industry: A Case Study of NamPost

Abstract Poor corporate governance is one of the major problems faced by commercial public enterprises in Namibia. Therefore, this study aims at determining the aspects of corporate governance that impact financial performance of Nampost. The objective of the study is to evaluate corporate governance at Nampost, determine corporate governance elements that influence financial performance; identify adjustment to be made to improve corporate governance and establishing governance factors that ...

THE IMPACT OF SUBSIDY REINVESTMENT AND EMPOWERMENT PROGRAMME (SURE-P) ON THE ECONOMIC EMPOWERMENT OF YOUTHS IN BENUE STATE—NIGERIA (2012—2015)

ABSTRACT The various government interventionist programmes aimed at economically empowering the youths have failed woefully to achieve set targets. Youth unemployment in the country therefore, has become more pervasive as it increases by the day. This study was conducted to assess the impact made by SURE-P in economically empowering Nigerian youth and reducing anti-social activities among them, with particular reference to Benue State. Survey method was used in the inquiry and data obtained ...

A Conceptual Study of Omni-Channel Buying Behavior

Abstract: It is very important to understand the psychology and behavior of the customer for preferring the channels for buying products, but very little researches are carried out for distribution channels for necessary articles and accessories in Indian contests. The number of purchase and orientation channels has increased, challenges in the retail sector have also increased, so there is a need to study the Omni-channel buying behavior of customers. It is a big challenge to understand the...

Nitin Zaware 11 PAGES (3928 WORDS) Marketing Paper
The Impact of Government Expenditure on Nigeria Economic Growth (2011 - 2020)

                                                                 ABSTRACT   This study empirically examines the impact of Government Expenditure on Nigeria Economic Growth from the period of 2011 to 2020. The main objective was to examine its impact and as well as to ascertain the causal relationship between Government Expenditure and Nigeria Economic Growth. To achieve these objectives, secondary data were collected from Central Bank of Nigeria (CBN) Statis...

The Impact of Corporate Social Responsibility Initiative on Company Bottomline (2008 - 2017)

 ABSTRACT   This study empirically examines the impact of Corporate Social Responsibility Initiative on Company bottom line The main objective was to examine its impact and as well as to investigate Corporate Social Responsibility (CSR), profitability of bottom line of listed companies on Nigeria Stock Exchange (NSE). To achieve these objectives, data was sourced from financial statements and company’s annual reports selected manufacturing firms in Nigeria for the period 2008 to 2017. Ra...

Ojo Michael 61 PAGES (20976 WORDS) Accounting Project
Diversified Views on the Discourse on the Structural Adjustment Program (SAP)

Introduction The Structural Adjustment Program (SAP) was a blueprint of the Bretton Woods institutions, the World Bank (WB), and the International Monetary Fund (IMF) for the economic rejuvenation and the development of Nigeria’s economy. According to them, IMF and WB, Nigeria’s then economic quagmire was because of mal-adjustment and not exploitation of Nigeria in the capitalist global economy. The term Structural Adjustment by the Bretton Woods institutions is denoting of, a short-term...


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