ABSTRACT SACCOs in Kenya have constantly been affected by challenges such as Competition from already established and strong firms, inadequate financial resources that hinder expansion, insufficient technological development as well as unfavourable government policies. SACCOs, therefore, need to place themselves strategically to manage and take advantage of the ever-changing markets as well as tackle all the challenges facing them. These SACCOs have adopted certain strategic planning processe...
ABSTRACT The overall performance of youth group income generating projects in Wajir County has been declining drastically as measured by asset growth rates and sales turnover growth rate. According to the Kenya National Bureau of Statistics (2019) the asset base of youth group income generating projects decreased from 5.23 percent in 2017 to 5.01 percent in 2018. The sales turnover decreased from Kshs 13.21 million in 2017 to Kshs 8.57 million in 2018. The general objective of the study was t...
ABSTRACT Theuse of credit cards in Kenya has been on the rise in the recent years. This study was carried out to analyze the use of credit card as a means of settling for goods and services. The study sought to examine factors affecting the usage of the card specifically cost and income level, education level of the customers, and culture of the customer. The study targets Kenya Commercial banks in Nairobi County. The target population was 300 cardholders of Kenya commercialbanks in Nairobi ...
ABSTRACT The Government of Kenya, in an attempt to address the problem of unemployment amongst the youth, has come up with various interventions. One of these is the Youth Enterprise Development Fund, which was formed in 2006 to increase economic opportunities for Kenyan Youth. This is through provision of cheap credit, enterprise development and through strategic partnerships. However, despite these interventions, employment rate amongst the youth in Kenya remain high and performance of You...
ABSTRACT The objective of the study was to analyse the effect of wellness programs on the performance of employees in commercial banks in Kenya. Specifically, the study sought to determine the extent to which employee counselling programmes, drug and substance abuse cessation programmes and provision of recreational facilities affected employee performance within the commercial banks in Kenya. The study was guided by 3 theories namely, social comparison, social exchange and hierarchy of need...
ABSTRACT The MasterCard as a card banking option faces unique challenges in the Banking industry that creates the need for effective marketing strategies to gain competitive advantage. The study therefore purposed to assess marketing strategies adopted in creating competitive advantage in the Banking industry; a case of MasterCard. The study sought to establish the role of master card Product Characteristics as a marketing strategy in gaining competitive advantage in the Banking industry; exa...
ABSTRACT Banking in Kenya and the financial services in general have been identified as a pillar to achieving Vision 2030. Banking facilitates macro-economic steadiness for long-term development which will transform Kenya to a middle economy country. The growing level of nonperforming loans among Kenyan banks has been a source of concern to all stakeholders. This research ascertained the impacts of firms-characteristics on nonperforming loans of Kenya’s banks. The specific objectives were ...
ABSTRACT The quality of service delivery offered by government depends on various agreed upon parameters. In the public sector, service delivery forms the backbone for a healthy economy of a country and when public services are well-defined, operationalized, measured and evaluated in terms of efficiency, every aspect of the public sector is called into question. However, the current situation in the public sector work place is one of low performance and poor service delivery by staff. This si...
ABSTRACT The growth of social media has provided a powerful, widespread and global communication platform. Its growth has had an impact on the opportunities for the perpetration of violence against women. Though violence against women did exist before, social media is presenting new ways in which women experience violence. This study sought to address the perception of violence against women on the social media platform as experienced in Kenya by answering questionsregarding the types of vi...
ABSTRACT Information and Communication Technology is being deployed globally by organizations to improve efficiency, customer service and acquire a portion of the global market. It is paramount that organizations that want to maintain competitive edge in this era of cut throat competition embrace Information and Communication Technology as a way of satisfying the ever increasing demands of customers. The performance of CBOs in Kitui County is affected by Governance, efficiency, Political int...
ABSTRACT Insurance plays an important role in any economy by covering economic and financial risk arising out of certain events. The role of Insurance brokers in Kenya was recognized by the insurance Act Cap 487 of 1984 as revised in the year 2002(Republic of Kenya). The eleventh schedule of the Act recognized the revenue as 25% maximum of the premium earned. It was expected that as the Insurance premium revenue grew, so should the brokerage commission.Insurable risks were placed '
ABSTRACT Improved service delivery has been the focus of the Kenyan government in the recent past as part of public sector reforms and in the quest for the same, Kenya introduced performance contracts. The purpose of this study was on performance contracting and its effect on county government service delivery case of Mandera County. The study was guided by the following specific objectives: to establish the effect of goal setting on service delivery, to assess how feedback systems affect se...
ABSTRACT Due to globalization and technological developments, global insurance industry is in upward trend. However, insurance penetration is still low in Kenya. Limited studies have been conducted on significant influence of competitive strategies on performance of insurance companies in Kenya. The general objective of this study was to evaluate influence of competitive strategies on performance of insurance firms in Kenya. The specific objectives were to determine the influence of differen...
ABSTRACT The usage of non-fiscal ways of incentives is an effort by firms to put on in the work the concepts theories of Maslow and Herzberg. Performance is considered to be related through the concepts of talent, opportunity and enthusiasm. Proprietors, supervisors and managers recognize positive incentive hints to improve performance and greater production however, may rely on the incorrect tools. Non-fiscal motivations are viewed as cheaper ways of compensating employees, thus attracting,...
ABSTRACT Measurement of efficiency levels of transport helps in identifying opportunities that enhance the public transport performance. This will facilitate effective and efficient management of fleets that provide public road transport and planning for interventions incase the sector needs improvement. Public transport sector is a key social facility that aims at improving the welfare of regions inhabitants. Across developing countries provision of efficient, fair and impartial road transp...