ABSTRACT This study was carried on the impact of Domestic Revenue Performance on budgetary compliance in Mubende district. The study objectives included; identifying the level of domestic revenue performance in Mubende District, finding out the Tevel of budgetary compiTance ana 1denflfyTng measures to improve the levels of domestic revenue performance and budgetary compliance in Mubende District. The research was more of qualitative though the researcher stated that quantitative was used to...
ABSTRACT Customer satisfaction is a dynamic parameter for measuring business success. As a modern measure for service quality, it ensures investment in development of customer centred management strategies such as Customer Relationship Management (CRM). Globally, CRM has been applied in the banking sector to enhance service quality and the resultant customer satisfaction which increases competitiveness, customer retention and profitability. Despite implementation of CRM programmes by commerc...
TABLE OF CONTENTS Title page Cove page .. . . ....... .... ... . .. ............... . ........ . . ........... .. ... . .. . ..... . .... . .. ... ... . Declaration .. ..... . . .. .. ... .. . ........ .. .. . ................ . .................. . ........ .. ... .. .... .i Approval. . ... . . . . .. .. . ....... . ... .. ... . .... .. . . ... ... . .. .. ..... . . .... . .... ......... . ......... . .... .ii Dedication ... . . ........ . . . ....... ...... .. . . .... .. . . .... . ...... ...
ABSTRACT In order for projects to achieve the intended objectives there is need for the project team to continuously, monitor the project activities with the objective of ensuring that the project is on course and take corrective actions whenever there are significant deviations. This process involves regular and systematic collection, analysing and reporting of information about a project’s inputs, activities, outputs and intended impact. In addition, due to continuous calls for accounta...
Abstract The study high lights that the poor budgeting in Civicon Ltd has led to budgetary problems like increased financial borrowing, and low employee motivation etc. This study examines the relationship between budgeting and financial resources in the organization. The effect of budgeting on the financial resource structure on an economy was investigated, the most common budgeting approaches used. The study was carried out in the Central part, Civicon Ltd Kampala in Uganda. The main respo...
ABSTRACT This study sought to establish the status of men and women in the entrepreneurial fisheries activities in Kenya. The study focused specifically in Nairobi City County, and was guided by the following objectives, namely; to map out specific areas within fisheries value chain that men and women participate in; to identify socio-economic factors that influence participation of men and women, to assess the socio-cultural factors that determine participation of men and women in those spe...
TABLE OF CONTENTS DECLARATION APPROVAL jj DEDICATION ACKNOWLEGEMENT iv LIST OF ABBREVIATIONS v CHAPTER ONE 1 INTRODUCTION 1 1.0 Introduction 1 1.1 Back ground of the study 1 1.2 Statement of the problem 3 1.3. Objectives of the study 4 1.3.1. The general objective 4 1.3.2. The specific objectives 4 1.4 Research questions 4 1.5 Scope of the study 4 1.5.1 Geographical scope 5 1.5.2 Content scope 5 1.5.3. Time scope s 1.6. Significance of the study 5 1.8. Definitions of key terms 6 CHAPTER TWO 7...
ABSTRACT The customer retention among the insurance companies in Malindi town has been declining Khasaya. Compared with other financial institutions in the area, the attraction of the new customers has been inadequate within the insurance companies. Most customers open accounts with insurance companies in Malindi Town but make minimal transactions with those insurance companies such as insurance cover among others. Thus formed the basis of the current study that the influence of personal sel...
ABSTRACT This study set out to investigate the activities of banking and the growth of small scale enterprises in Uganda, using the case study of delight supplies limited. For a long time various financial institutions have provided services to small scale enterprises in Uganda with the purpose to develop and improve them. However, small scale enterprises supported by financial institutions have not achieved satisfactory growth levels and the possible cause includes the un favorable credit t...
TABLE OF CONTENTS DECLARATION ................................................................................................................. ii APPROVAL ....................................................................................... : .............................. iii DEDICATION ................................................................................................................... iv ACKNOWLEDGEMENTS ........................................................................
ABSTRACT The purpose of the study was to examine the relationship between pricing and Business performance of financial institutions a case study of Global Trust Bank (U) Ltd western Uganda in the branches of Mbarara and Karnwenge Districts. The study was guided by three objectives namely, determine; level of pricing, level of business performance of Global Trust bank limited and determining whether there was a significant relationship between pricing and business performance of Global Trust...
TABLE OF CONTENTS DECLARATION ..................................................................................................................................... i APPROVAL ........................................................................................................................................... ii DEDICATION ....................................................................................................................................... iii ACKNOWLEDGEMENT ...............
ABSTRACT Despite the potential of Hospital Management Information systems (HMIS) to significatly reduce medical errors, streamline clinical processes, contain healthcare costs and ultimately improve the quality of healthcare, their adoption by hospitals in Kenya has been slow. The purpose of this study was to examine the influence of; technological factors, organizational factors and environmental factors on the adoption of HMIS in selected hospitals in Meru County. The study adopted survey ...
TABLE OF CONTENTS DECLARATION .........................................................•.•......•.•...•.•...••........................................... i APPROVAL .................................................................................................................................. ii LIST OF ACRONYMS AND ABBREVIATIONS ................................................................. viii CHAPTER 0 NE .....................•...........•.......••.......•.....
ABSTRACT This study is aimed at finding out the causes of stress among teachers of public Secondary Schools in Starehe District in Nairobi. The study looks causes of stress among the teachers of Secondary Schools. The study will use descriptive research design. The target population will be two hundred and sixty eight (268) teachers in the six (6) public Secondary Schools in Starehe District but a sample of eighty one (81) teachers will be taken using stratified random sampling. Data will be...