ABSTRACT Emotional intelligence (EI) has become a familiar term among educators, counselors, and business leaders alike. The influence of emotional intelligence on job performance was tested among 43 instructional staff from Opportunities Industrialization Centre, Ghana. The general objective of the study was to assess the relationship between emotional intelligence and job performance. A 25item Boston EI questionnaire and job performance evaluation form was used to measure the participants�...
ABSTRACT Farmers’ access to relevant and useful agricultural information is key to improving their productivity. Research shows that the information needs of farmers differ and that the behaviour of farmers in seeking information is as varied as their production systems. The study was conducted to identify the information needs and assess the information seeking behaviour of urban vegetable farmers whose activities supplement the food needs of an increasingly urbanised population in sub-Sah...
ABSTRACT The study was aimed at gathering information on clients' perception of the quality of psychiatric services rendered to them at the outpatients department of the Accra psychiatric Hospital.The data was collected with the aid of a structured interview schedule. The main findings were that clients are generally satisfied with the quality of services rendered to them at the Psychiatric Hospital on most of the indices used. However, they had dissatisfaction in the following areas: ...
ABSTRACT The purpose of this study was to explore the current image perception of Ghana as a brand in order to generate recommendations for the country in developing a strong nation branding strategy. This study employed qualitative approach. Primary data was collected through focus group discussions and in-depth interview. Non-probability sampling technique specifically purposive sampling was used to establish the final sample size of 26 respondents. The study employed content analysi...
ABSTRACT Sexual and reproductive health is fundamental to the development of human capital. However, early age at sexuality exposes adolescents to the health risk of early pregnancy and childbearing, sexually transmitted infections, unsafe abortions, lost of socio-economic benefits and thereby affecting the realization of their human capital potentials. Descriptive cross-sectional design, questionnaire and interview schedules were the methods employed in data collection. Probability and non-p...
ABSTRACT The aim of this research was to examine the impact of Fiagya Rural Bank on SMEs profitability and growth. Through the stratified sampling method, a sample size of 156 respondents was selected to examine the impact of Fiagya Rural Bank on SMEs profitability and growth. The research design used in the study was descriptive research type. Data was collected through the administration of questionnaire. It was found out that overdraft and loans were the types of credit facilities availabl...
ABSTRACT The study was conducted to assess employees’ perceptions of reward system and employees’ attitude to work in Cape Coast Technical University (CCTU). The quantitative approach and descriptive survey design were adopted for the study. The study population was 400 permanent staff made up of 146 senior members, 86 senior staff and 168 junior staff. A sample size of 196 was used. Respondents were selected through simple random sampling technique. Structured questionnaire was the...
ABSTRACT The purpose of this dissertation was to examine the effect motivation has on staff retention in public second cycle institutions in Cape Coast Metropolis. The study adopted the explanatory research design using quantitative approach for the data collection and analysis. The study moreover, employed the quota and simple random sampling procedures to select 205 respondents for the study. The statistical tools employed were statistical product and service solutions (SPSS), the chi-squar...
ABSTRACT The aim of this study was to examine the perceived leadership style and its relationship with employees’ satisfaction and organizational performance in Takoradi Polytechnic. The study adopted descriptive research and cross sectional research designs. The sample size for the study was two hundred and sixty (260) taken from senior members, senior staff and junior staff. Also, convenience sampling was used to ensure that those employees found at their workplaces were the ones us...
ABSTRACT It is expected that there will be a cordial relationship between the mining companies and their host communities due to their (gold mining companies and host communities) supposed interdependence, However, the extraction of gold has caused widespread disaffection between gold mining companies and their host communities leading to significant backlash and occasionally, violent conflict. The research therefore, sorts to find the causes of the conflict between gold mining companies and ...
ABSTRACT Recognizing the potential of Mutual Health Organizations (MHOs) to eliminate user fees and increase utilization of health care services in the country, the government of Ghana enacted the National Health Insurance Act in 2003, mandating the establishment of district-wide MHOs. The purpose of this study was to analyze the effects of the National Health Insurance Scheme (NHIS) on the probability of utilizing outpatient care and expenditure in the Mfantseman Municipality of the Central ...
ABSTRACT The study aimed to identify the dominant organisational cultural type/types, and figure out how these dominating organisational cultural types helped Okaishie Office of the Ghana Revenue Authority (ODTRD), to relate to customers and employees of the organisation. A structured questionnaire and interview guide were the data collection instruments employed to gather relevant information from management and staff of the Office. A sample size of eightytwo from a population of eighty-nine...
ABSTRACT The National Health Insurance Scheme is bedevilled with lots of problems. One of such problems is payment of persistent and ever-increasing healthcare claims. This phenomenon, if not properly controlled, may have the futuristic propensity to hamper the smooth running of Takoradi Mutual Health Insurance scheme (TMHIS) in particular and health insurance schemes in the country in general. The main aim of this study was to assess stakeholders’ perception on healthcare claims fraud cont...
ABSTRACT This study examined the influence of non-economic factors such as socioeconomic factors and psychological components which have the tendency of influencing tax compliance. The study was based on the Fisher tax compliance model. A partial modification of the model was done by incorporating an important tax compliance determinant – “Tax Knowledge”. The effect of perceived tax fairness, tax knowledge, and tax complexity in tax compliance decisions among a sample of 350 self-employ...
ABSTRACT Many conflicts in Ghana have assumed protracted nature. State and civil society organizations have used a variety of conflict resolution mechanisms to tackle most of these conflicts. However, the reoccurrence of these conflicts over time have questioned the resolution mechanisms employed to resolve these conflicts. This study sought to assess the conflict resolution mechanisms used by institutions like National Peace Council (NPC), Greater Accra Regional House of Chiefs (GARHC) and R...