Social & Management Sciences

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Research Papers/Topics Social & Management Sciences

USING MANAGEMENT INFORMATION SYSTEM TO IMPROVE CUSTOMER SERVICES AND GROWTH IN THE BANKING INDUSTRY (A CASE STUDY OF INTER-CONTINENTAL BANK)

ABSTRACT  This research work was carried out in order to examine the extent of using management information system (MIS) to improve customers service and growth in inter-continental bank Enugu with so much emphasis on the impact of computerization on its operation.  This survey made are of information from oral interview questionnaires and certain analysis of published materials.  The following are the highlights of result: 1)There are various operations of the bank ranging from current ...

MANAGEMENT AND OPERATIONAL PROBLEMS OF RURAL WATER SUPPLY IN NIGERIA (A CASE STUDY OF WATER CORPORATION AWKA)

ABSTRACT This research work is aimed at finding the courses of the organization and management problems of rural water supply programme in Nigeria, with a case study of Anambra State Water Corporation Awka. To guide this study thirteen (13) research questions were formulated and tested with percentages.  Based on the findings, some major findings include that the Anambra State Water Corporation have adequate materials for implementing their works and services.  Consequently, it is found th...

MANAGEMENT PROBLEM AND PROSPECTS OF HOTELS (A CASE STUDY OF ROYAL PALACE HOTELS LTD ENUGU

TABLE OF CONTENTS Title Page Certification  Dedication  Acknowledgment  Abstract  Table of Contents  CHAPTER ONE:INTRODUCTION 1.1Background of the Study  1.2Problem(s) Associated with the Subject Matters 1.3Problem(s) that the Study will be Concerned with 1.4Importance of Studying the Area 1.5Definition of Important Terms  1.6Reference  CHAPTER TWO:LITERATURE REVIEW  2.1An Overview of Hotel Industry  2.2The School of Thought Relevant to the problem of Study 2.3Different Methods of...

THE EFFECT OF COMMUNICATION GAP IN THE ACHIEVEMENT OF ORGANISATIONAL GOAL (A CASE STUDY OF NIGERIA BOTTLING COMPANY ONITSHA)

ABSTRACT  In writing an abstract, the researcher needs to write on how he or she intends carrying out a study. The topic of this project is The Effect of Communication Gap in the Achievement of organizational Goal using Nigerian Bottling Company Plc Onitsha as a case study. Having gone to the Nigerian Bottling Company Plc for a research on how I intend carrying out this work. The objective of the work is find out the extent to which the Effect of Communication Gap contributes to organizati...

THE IMPACT OF CENTRAL BANK OF NIGERIA FINANCIAL MANAGEMENT ON THE NIGERIAN ECONOMY (A CASE STUDY OF UNION BANK OF NIGERIA)

TABLE OF CONTENTS TITTLE PAGE APPROVAL PAGE DEDICATION ACKNOWLEDGEMENT TABLE OF CONTENT CHAPTER ONE INTRODUCTION 1.1Background of the Study. 1.2Statement of the Problem. 1.3Purpose of the Study 1.4Delimitation 1.5Limitations CHAPTER TWO LITERATURE REVIEW 2.1Historical Origin of Union Bank  2.2 Difference Between Union Bank and Other Banks 2.3 Function of Union Bank 2.4Concept of Management  2.5The Meaning of Capital Formation Inflation, Inflation, Exchange rate, Balance of Payment Positio...

THE EFFECTS OF LEADERSHIP ON MANAGEMENT OF AN ORGANIZATION

ABSTRACT Going through the present investigation on the effect of leadership style on management of an organization, many findings and results were made in the service and finance oriented organizations. The result postulated that, leadership style affects management patterns in the organization, which in our acts as a motivational factors to high productivity, increasing work performance to achieve organizational goals and objectives. On the other hand, problem associated with leadership sty...

CAUSES AND EFFECTS OF EXAMINATION MALPRACTICE IN INSTITUTIONS OF HIGHER LEARNING IN NIGERIA (A CASE OF INSTITUTE OF MANAGEMENT AND TECHNOLOGY, (IMT) ENUGU)

ABSTRACT This issue of course and effects of examination malpractice in institutions of higher leaning in Nigeria in this term paper provides a partial and detail coverage of what malpractice is all about.  It gives the student a firm understanding of basic effect of malpractice. This term paper has been revised to up date the material in accordance. The purpose or objective of this work is to x-ray and explain course and effects of examination malpractice in institution of higher learning ...

APPRAISAL OF INCOME TAX COLLECTION AND ADMINISTRATION IN NIGERIA (A CASE STUDY OF BOARD OF INTERNAL REVENUE (B.I.R) ENUGU)

ABSTRACT This project work deals with “Appraisal of Income Tax Collection and Administration in Nigeria. A case study of Board of Internal Revenue Enugu. It explains the income tax collections as a vital tool of macro-economic management of our society. I have come to acknowledge that taxation is a patent fiscal full of economic adjustment. Most important of all, it is looked upon to generate the revenue needed to help us tide our current economic crises. It is against this background ...

ANALYSIS OF DEVELOPMENT CAPABILITIES OF THE NIGERIAN LOCAL GOVERNMENT SYSTEM (A CASE STUDY OF IDEMILI NORTH LOCAL GOVERNMENT AREA)

ABSTRACT The topic of this study “An analysis of development capabilities of the Nigerian local government system Which is been considered as an avenue to know the development of rural areas in the country. This study which was conducted in Idemili North local government embraced these objectives primarily to analyzing the development work carried out in the area via the local government either directly or indirectly motivating and encouraging the people, as well as looking into the fa...

AN EVALUATION OF STAFF INDUCTION AND TRAINING PROGRAMMES IMPROVING WORKERS’ EFFICIENCY (A CASE STUDY OF MILO EXPRESS COMPANY LAGOS)

ABSTRACT Staff induction and training programmes have become indispensable tools in sharpening the skills, knowledge and attitude of employees to make them contribute effectively towards the attainment of organizational goals. Training is beneficial to all parties to it. Management uses it to boost the overall productivity and efficiency of their organization. Trainees achieve personal growth and development, as well as other benefits from training. On the other side, trainer gain greater ...

DIVIDEND POLICIES (A CASE STUDY OF SOME QUOTED COMPANIES LISTED IN NIGERIA STOCK EXCHANGING)

ABSTRACT  Divided policy is an instrument use by the management of a company to respond the behavioural pattern of the owner of shares i.e shareholder.  While divide is the portion or reaction of company’s profit that is distributed to the shareholders.  There are various method of divided policy depends on the policy of organization this is to say that dividend policy varies from one company to the other.  But there is common established fact with regards to the dividend policy. ...

A STUDY ON THE CONSTRAINS, DIFFICULTIES AND CONTRIBUTIONS OF ENSEPA IN MANAGEMENT OF SOLID WASTE/REFUSE IN ENUGU URBAN

ABSTRACT This research project is a very crucial study for the effective management of solid waste in Enugu urban.  This study was motivated as a result of the adverse effect of undisposed and improperly managed solid waste on the environment and health of the people. To solve this problem, both primary and secondary data were collected.  The research instrument used in collecting the data were questionnaires, oral interview and persona observation.  The respondents comprises of 15 ENSEPA...

EFFECTS OF PRIVATIZATION AND COMMERCIALIZATION ON THE COMPANY MANAGEMENT A CASE STUDY OF SELECTED COMPANY IN IMO STATE

ABSTRACT The interest of this study is to destroy valuable contributions to companies management and general industrial development in Nigeria through privatization and commercialization Nigeria has been lacking behind in terms of development owning to numerous reasons some of which are embedded in the management of her local producers system. In this study therefore, the interesting is to carryout some research into these problem that impede company management process in Nigeria and suggest...

EMPLOYEE PARTICIPATION IN DECISION-MAKING AN ORGANIZATION COMMITMENT

ABSTRACT This project work was writing in attempt to give a unique touch on employee participation in decision making and organizational commitment. It deals with the nature of employees participation in organizational decision making and also the commitment of the employees in the organization good accomplishment as a result of their participation in the organization decision.    In respect to this, the researcher made same findings, to determine the extent to which lack of employee parti...

EMPLOYEE PARTICIPATION IN DECISION MAKING AND ITS IMPACT ON PRODUCTIVITY (A CASE STUDY OF ANAMMCO)

ABSTRACT The purpose of this study is to examine employees participation in decision making and its impact in ANAMMCO Limited Enugu. To carryout this study, data were collected from primary and secondary data. The main data instrument is the questionnaire, the data are presented table and analysed with frequencies and percentages. Having analyzed the data, the following findings were made: (1)Decision-making in ANAMMCO is jointly done by management and employees. However, employees participa...


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