ABSTRACT The study assessed the effectiveness of Service Level Benchmarking in Zimbabwean urban local authorities in improving service delivery, using the case of City of Harare. Service Level Benchmarking is a new concept introduced in local authorities as a panacea to improve service delivery through tracking performance of local authorities over time to see failures and success through reviews by other local authorities. Harare City Council is one of the local authorities practicing Servic...
ABSTRACT The history of labour and unionisation in the railway industry in Zimbabwe can be traced back to the colonial period. As the railway industry was established, it became the nuclear for trade through transport as the country is landlocked. In the colonial era, the industry’s labour composed both the whites and Africans and the organisation and operation was discriminatory in nature which paved way for the rise of unions. The study focuses on several factors which compelled Africans ...
ABSTRACT Globally, the integration of community health workers (CHWs) in healthcare delivery is widening. CHWs are very important if the universal provision of healthcare and the third Sustainable Development Goals are to be met. However, these CHWs are volunteers hence they need to be highly motivated to ensure effective performance of their responsibilities. Despite the importance of performance motivation and its association with health service delivery, the CHWs performance motivation in ...
ABSTRACT The research presents an analysis of the impact of social media as an instrument of promoting democratic governance in Zimbabwe during the period 2013-2016. Social media is a young phenomenon which has influenced the political, socio-economic sphere in the world. The background of the study gives a chronological history of social media in Zimbabwe. Social media websites such as facebook,twitter,youtube and various online blogs have arguably given a voice to individuals that would not...
ABSTRACT The research is an investigation into the existence of trade in slaves in Zimbabwe in this era. The research will focus on the topical issue of trafficking of hundreds of Zimbabwean women to Kuwait as evidence of the continued existence of the practice which has been abolished for more than a millennium now. To clearly prove its case the study will investigate the issue by segmenting the practice into the three universally accepted elements that would constitute the existence of slav...
Abstract Labour voluntarism and autonomy alludes to the free will and independence of workers in shaping work processes to influence desirable outcomes. The right to strike, the right to form voluntary trade unions and the right to voluntary collective bargaining underlie labour voluntarism and autonomy. Labour voluntarism and autonomy came as a response to capitalistic tendencies and racial prejudices in the colonial Zimbabwe. Nonetheless, the fight for voluntarism and autonomy involved all ...
ABSTRACT Kenya’s elections have been marred with conflict since 1992, with Tarakwa being hit the most. However, in 2013, conflict was contained. While conflict management in 2013 was attributed to many factors, the role of language is tacit. The present study illuminated the relationship between language, conflict management and Kenya’s 2013 presidential elections. The aim of the study was to analyze the lexico-pragmatic interpretation of conflict management in 2013 Kenyan presidential ca...
Abstract In the bid and desire to revise the uneven ownership of productive possessions so the coming of the land re-allocation programme which came in phases of implementation. The aim of this initiative is to increase the role played by the previously marginalised population in the mainstream economy and correct imbalances in land ownership construed as major cause of vulnerability and obstruction to economic growth and development of the larger population of Zimbabwe. The research was carr...
ABSTRACT Factionalism in Zimbabwe has always been an issue dating back to the pre-independence era, it has reaped many unbearable fruits in the 21st century .The struggle for power between the two main political parties ZANU-PF and MDC has seriously affected the economy. Factionalism contributed positively and negatively to the economic development of Zimbabwe. Its effects however are more negative than positive The causes of factionalism include issues to do with struggle for power ,violatio...
Abstract The study explores the role of The Herald and NewsDay in the representation of Grace Mugabe’s political career as a gender construct. Globally although there have been conventions, constitutional amendments and numerous advocacy movements channelled towards equal representation of both genders in social, political and economic spheres, the gap between the genders continues to exist. Although strides have made in facilitating equality on issues to do with domestic abuse, education a...
ABSTRACT World Health Organization (WHO) estimates that in 2017 there were 435 000 deaths from malaria globally with Sub-Saharan Africa region carrying a disproportionately high share of the global malaria burden. In 2017, the region had 92% of malaria cases and 93 % of malaria deaths. In Kenya, malaria is the second major cause of death with an estimated 6.7 million new clinical cases are reported each year. Malaria burden is not homogenous in Kenya since areas around Lake Victoria and coast...
ABSTRACT Lunyore is a Luhyia dialect spoken by Banyore people who live in Emuhaya District in Vihiga County and Maseno Division in Kisumu County. Maseno Division is a multilingual area where a range of languages are spoken. On one hand, Kiswahili and English are used as national and official languages respectively. On the other hand, are Dholuo and Lunyore that serve as mother tongues. Language choice and maintenance has become a common phenomenon in intercultural settings. Bilingual speakers...
Abstract The present study examined the investigation into the impact of disparity in incentive payment on the psychological contract of employees. The case of Midlands State University from January 2010- January 2014. A part of 81 part-time, full time and contract employees participated in this study. Results showed that incentives had a significant effect on one‟s job satisfaction, intention to remain and perceived organizational support. Additionally there is a significant interaction be...
ABSTRACT This document presents the findings on the perceptions of pupils and teachers of Dumezweni Primary school on the effects of the streaming of the grade 6pupils according to their ability at Dumezweni Primary School in Khami District. The study used a combination of the qualitative and quantitative research approach. A descriptive and explanatory research design was used in this study because people sometimes fail to understand raw data. So the descriptive and the explanatory research ...
ABSTRACT Malaria and human immunodeficiency virus (HIV) are co-endemic in sub-Saharan Africa. Infection with HIV results in B cell anomalies. Antibodies are critical in protection against malaria and it is hypothesized that B cell anomalies resulting from HIV infection interfere with antibody responses contributing to severe and frequent malaria episodes. Individuals infected with HIV have elevated antibody and C-reactive protein (CRP) levels. However, it is unclear whether malaria-specific a...