EXECUTIVE SUMMARY/ABSTRACT This thesis entitled “The effect of customer care on small business growth” is presented as a result of a research that was carried out in Smile Telecom Company limited at their head office in Kampala. The study was based on three specific objectives, i.e.; to examine the various customer care initiatives used in Smile Telecom limited, to establish the impact of effective customer care on business growth in Smile Telecom limited, and to identify the challenges o...
ABSTRACT This study was set to examine effect of accessibility of tourist in Uganda a case study of Bwindi impenetrable national park. It was guided by the study objectives which included examining the means of accessing Bwindi impenetrable national park by tourist, evaluate the challenges facing tourist accessibility and determine the solutions to the challenges above and access the strategies used by tourist to develop tourism in Uganda. The study followed across-sectional and descriptive ...
Abstract The 51 uth was conducted under the topic, stress and performance of health workers of kasana health centre in luweero district. It was guided by the following objectives: to find out the causes of stress among health workers of Kasanu health centre, to find out how stress has affected the performance of health workers of kasana health centre, to find out the health workers aitituck’s towards the stress they experience. The methods of collecting data included questionnaires to obta...
ABSTRACT The main objective of the study is to determine the effect of social media on the behavior of teenagers and young adults in Uganda and the specific objectives were; to determine how the youth in Uganda use social media in their daily lives, to determine if the youth in Uganda prefer social media as means of communication as opposed to traditional methods, to find out the impacts social media has on behavior changes among the Ugandan youths to determine the threats that comes with us...
CHAPTER ONE: INTRODUCTION 1.0 This chapter also covers the background?, the problem statement, major and specific objectives, research questions, scope of the study, significance, justification of the study, and definition of key terms. 1.1 Background of the study In high-income and many emerging economies, the popular media, through a variety of media formats (web, print, television and so on), plays an integral role in influencing the public’s awareness and perception of cancer (Passalac...
ABSTRACT This project is based on the study of the significance of the media in the educational implications of Acholi Oral Literature. The choice of this topic has been prompted by a strong desire to contribute through my research to the promotion of Acholi Oral Literature. IV This study attempts to define Oral Literature from the Acholi perspective and relates it to the definition by Nandwa and Bukenya of Oral Literature in their book "African Oral Literature". It also aims at identifying ...
ABSTRACT In relation to the recent Standard Media Group raid, the question of the government's dedication to upholding media freedom was voiced. It is because of the above need that the researcher undertook to examine the case and various factors contributing to media relations with the government. The major aim of this paper was to examine the various incidences of media violations in the past few years in Kenya. This study looked at the predisposing factors and the different views and opin...
ABSTRACT This dissertation examined the issues concerning elections and the media during the February 2016 general election with the topic as the impact of NBS television programs on voter participation in the February 2016 general elections, As a result of low voter turnout in the 2016 general elections the topic based on three major research questions for the study namely, What types of television election programmes were used? How did voters participate in the elections? and What are the ...
ABSTRACT This study carried out an investigation on the impact of community involvement in the conservation of tourist attractions in Uganda's case study of Mabira Forest. The objectives of the study were to; To assess the major indigenous practices used by the local community around Mabira forest in conserving the tourist attractions, to identify local Communities' activities that degrade natural resources, and to assess the benefits communities get from conserving the natural resources in M...
ABSTRACT The study set out to investigate the role of mass media in the prevention of armed conflicts in Uganda. The study had four objectives: to examine the causes of armed conflicts in Uganda, to examine the forms of human rights abuses in armed conflict, to examine the challenges encountered in ensuring human rights in armed conflict to examine the role of mass media in preventing armed conflicts in Uganda A case study design with both qualitative and quantitative approaches was used in ...
ABSTRACT The study was carried out in the southern division of Kabale municipality in Kabale district on the community PM stations towards poverty reduction. Rural development and urbanization are a result of the incomes and savings generated from the lessons from radio programmes. This is increasing because of the concentration of the community members and the sponsoring institutions. The main objective of the study was to assess the role of community FM stations in poverty reduction. We lo...
CHAPTER ONE INTRODUCTION 1.1 Introduction This chapter presented the background of the study, problem statements, purpose of the study, objectives of the study, research questions, scope of the study, significance of the study and conceptual framework as broadly discussed below. 1.2 Background of the study National Agriculture Advisory Service (NAADS) is a government of Uganda program under the Ministry of Agriculture, Animal Industry and Fisheries formed under NAADS Act of June 2001 with a...
ABSTRACT This study was largely inspired by a desire to illustrate the uniqueness of the Amaneb[ rite, a pre-burial rite, of the people of Tutu in the Akuapem Traditional Area in the eastern part of Ghana, and shed light on the relevance for its continuous observance in contemporary Tutu society. The phenomenological approach was employed to guide the data collection. On the research field, the researcher employed interviews, participant observation and purposive sampling techniques to gathe...
ABSTRACT Rural-urban migration has resulted in rapid urbanization with attendant problems of urban unemployment leading to increasing street vending which invariably is a source of livelihood for many street vendors and their dependents at the destination and the origin. In their quest to eke for livelihood and survival on the streets, street vendors tend to have confrontations with the Accra Metropolitan Assembly (AMA) city authorities who on one hand have designated the activities of the v...
ABSTRACT This study examines the role of the youth of the Presbyterian Church of Ghana towards its numerical growth. It focuses on the role the youth have played throughout the development and continue to play towards the growth of the church and also examines the challenges faced by the youth in the discharge of these roles. Methodologically, the study adopted the method of research where data on the subject matter were collected and analysed through the use of personal interviews, question...